OneCredit Hiring! Full Time Sales Development Representative Manager in Federal Territory - Ricebowl

OneCredit is Malaysia’s newest Credit Reporting Agency registered under the Ministry of Finance

We compile and maintain individual and business credit information to generate reports and scores to help businesses and consumers manage risk, make informed decisions, and achieve their financial goals.

Beyond that, we are an information services and technology company specialising in big data analytics, delivering data-driven insights that support decision making in businesses and financial institutions

As we expand our presence across Malaysia, we are looking for a results-driven Sales Development Representative Manager to strengthen our regional sales team, improve sales productivity and build a strong local business network to accelerate SME market growth.

What You'll Do

1. Drive Sales Development Representative (SDR) Team Productivity

• Set and monitor team targets for prospecting, lead generation and qualified sales meetings.
• Monitor individual performance and identify opportunities to improve productivity and conversion.
• Establish a disciplined rhythm of performance reviews and follow-up.

2.Lead, Develop and Manage the SDR Team

• Manage the day-to-day performance and execution of the SDR team.
• Coach and upskill SDRs in prospecting, communication, lead qualification and appointment setting.
• Identify performance gaps and implement improvement plans.
• Maintain appropriate team capacity to support the company's sales requirements.

3.Coordinate Support for Sales Teams Nationwide

• Work with regional sales heads to understand their prospecting needs and business priorities.
• Allocate SDR resources and lead-generation activities according to agreed priorities.
• Ensure qualified leads are handed over to the appropriate sales representatives.
• Resolve coordination issues between the SDR team and regional sales teams.

4.Monitor Performance and Lead Quality

• Track team KPIs, qualified leads, meetings held and feedback from regional sales teams.
• Ensure proper CRM usage, accurate reporting and timely lead follow-up.
• Identify reasons for poor lead quality or low conversion and implement corrective actions.
• Provide regular performance updates and recommendations to national sales leadership.

5.Strengthen Sales Development Execution

• Establish consistent prospecting, lead qualification and handover processes.
• Improve outreach scripts, prospecting methods and team workflows based on performance results.
• Share effective practices across the team to improve productivity and lead quality.

What Success Looks Like

• A productive and accountable SDR team.
• Consistent generation of qualified leads for sales teams nationwide.
• Improved SDR capabilities and lead-generation effectiveness.
• Effective coordination between the SDR team and regional sales teams.
• Reliable reporting and measurable contribution to nationwide sales productivity.