- Bukit Merah Central Region (Singapore) Singapore
ATLAS VETERINARY CLINIC & SURGERY PTE. LTD. Hiring! Full Time Vet Clinic Receptionist in Central Region (Singapore), Earn up to SGD 3,000 - Ricebowl
Vet Clinic Receptionist
ATLAS VETERINARY CLINIC & SURGERY PTE. LTD.
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Job Description
Responsibilities
About us
Atlas Veterinary Clinic and Surgery is an appointment only veterinary clinic providing consultations and surgery for dogs and cats. We are a growing team that values genuine care for every patient and every owner who walks through our door.
The role
Our receptionists are the first and last people our clients meet. You will keep the front desk running smoothly while making sure every owner feels heard, informed and looked after, often on days when they are worried about their pet.
What you will do
Greet clients, manage arrivals and keep the waiting area calm and organised
Schedule, confirm and reschedule appointments; manage the daily appointment flow with the vets and nurses
Respond to client enquiries by phone, WhatsApp and email promptly and accurately
Process invoices, payments and medication collections
Maintain accurate client and patient records in our clinic management system (ezyVet)
Send reminders and follow ups to patients to maintain continued care
Recognise urgent cases and escalate them to the clinical team immediately
Support clients through difficult moments, including pet loss, with empathy and discretion
Keep the reception area clean, stocked and presentable
Complete daily reception checklists and support other reception duties as assigned
What we are looking for
Genuine love for animals and a sincere desire to help people and their pets
Warm, clear and professional communication in English and Mother Tongue
Calm under pressure; able to handle a busy front desk and multiple enquiries at once
Reliable, punctual and detail oriented
Comfortable learning new software and messaging platforms
A team player who takes initiative and asks questions
Prior experience in a veterinary or customer service setting is an advantage
Able to work 4 weekdays + 1 weekend per week
Please send your resume and expected salary to *************
Atlas Veterinary Clinic and Surgery is an appointment only veterinary clinic providing consultations and surgery for dogs and cats. We are a growing team that values genuine care for every patient and every owner who walks through our door.
The role
Our receptionists are the first and last people our clients meet. You will keep the front desk running smoothly while making sure every owner feels heard, informed and looked after, often on days when they are worried about their pet.
What you will do
Greet clients, manage arrivals and keep the waiting area calm and organised
Schedule, confirm and reschedule appointments; manage the daily appointment flow with the vets and nurses
Respond to client enquiries by phone, WhatsApp and email promptly and accurately
Process invoices, payments and medication collections
Maintain accurate client and patient records in our clinic management system (ezyVet)
Send reminders and follow ups to patients to maintain continued care
Recognise urgent cases and escalate them to the clinical team immediately
Support clients through difficult moments, including pet loss, with empathy and discretion
Keep the reception area clean, stocked and presentable
Complete daily reception checklists and support other reception duties as assigned
What we are looking for
Genuine love for animals and a sincere desire to help people and their pets
Warm, clear and professional communication in English and Mother Tongue
Calm under pressure; able to handle a busy front desk and multiple enquiries at once
Reliable, punctual and detail oriented
Comfortable learning new software and messaging platforms
A team player who takes initiative and asks questions
Prior experience in a veterinary or customer service setting is an advantage
Able to work 4 weekdays + 1 weekend per week
Please send your resume and expected salary to *************
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