WE ARE HIRING!
Clinic Assistant
Happy Sprouts Child Specialist Clinic
Butterworth, Penang
At Happy Sprouts Child Specialist Clinic, we believe every child deserves gentle care and every parent deserves a reassuring experience. We are looking for a friendly, responsible and caring Clinic Assistant to join our team!
Job Responsibilities
1. Patient Registration & Reception
- Welcome patients and parents warmly and professionally.
- Register patients, update patient information and manage appointments.
- Handle phone calls, WhatsApp enquiries and appointment bookings.
- Assist with patient registration, billing, payment collection and receipts.
- Explain waiting times and keep parents informed of any delays.
2. Clinical Assistance
- Assist the doctor during consultations and minor procedures.
- Measure and record patients’ vital signs, including weight, height, temperature and other parameters as required.
- Prepare consultation rooms and ensure medical equipment is ready for use.
- Assist with vaccination preparation, documentation and post-vaccination observation according to clinic protocols and training.
- Ensure medicines, vaccines and medical supplies are properly stored and monitored according to clinic procedures.
3. Clinic Operations & Administration
- Maintain accurate patient records and ensure proper documentation.
- Manage stock, check expiry dates and replenish medical supplies.
- Maintain cleanliness, hygiene and infection control standards.
- Assist with daily opening and closing procedures.
- Perform other administrative and operational duties as assigned.
4. Patient Care & Communication
- Interact patiently and compassionately with children and their parents.
- Provide clear and polite communication in person, over the phone and via WhatsApp.
- Help create a child-friendly, comfortable and welcoming clinic environment.
- Respect patient confidentiality and maintain professional conduct at all times.
Job Requirements
- Minimum SPM or equivalent qualification.
- Experience in a clinic, healthcare or customer service setting is an advantage.
- Fresh graduates are welcome to apply; training will be provided.
- Good communication skills in Bahasa Malaysia and English. Mandarin or other languages are an added advantage.
- Friendly, patient and comfortable working with infants, children and parents.
- Responsible, organised, attentive to detail and able to work in a team.
- Willing to learn basic clinical procedures and clinic management systems.
- Able to work according to the clinic’s operating schedule.
Public holidays, leave arrangements and any schedule changes will be communicated by the clinic.
What We Offer
- On-the-job training and guidance.
- A friendly and supportive working environment.
- Opportunities to learn about paediatric healthcare and clinic operations.
- Salary and benefits commensurate with qualifications and experience.
How to Apply
Interested candidates are welcome to contact us or submit their resume for consideration.
Contact: ************* 9608
Come grow with us at Happy Sprouts!
Let’s make every little patient’s visit a happier experience.
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
Work Location: In person