Phoenix House Hiring! Full Time PAYMENT OPERATION OFFICER (Fintech) in Federal Territory, Earn up to MYR 7,000 - Ricebowl

Responsibilities:

• Reviewing payment requests from businesses to ensure that they comply with policies and procedures.
• Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
• Reviewing account activity to determine whether any fraudulent activity has occurred.
• Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
• Coordinating with banks, auditors, and other parties involved in the payment process.
• Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
• Processing and settlement to merchant partners and treasury management services
• Management of receive settlement from merchant partners.
• Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project - specifically for payment operations.
• Finance incident management - for any settlement issues and dispute - including investigating, mitigating, recovery and escalation.
• Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.

Requirements

• Minimum 2 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business
• Strong analytical skills; Good in problem solving.
• Strong communication skills.
• Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
• Proficient in BOTH written and spoken Mandarin and English is a must to communicate with Mandarin-speaking Clients.

Pay: RM5,000.00 - RM7,000.00 per month

Work Location: In person