Michael Page Hiring! Full Time Customer Service - French (EMEA) in Selangor - Ricebowl

• Be part of a globally recognized organization
• Attractive remuneration package
  
  

About Our Client

The organisation operates in the Life Science industry in Selangor.

Job Description

• Respond to customer enquiries in French and provide clear, accurate information.
• Handle customer requests and order-related queries in a timely manner.
• Maintain accurate customer records and update request details where needed.
• Coordinate with relevant internal teams to resolve customer issues.
• Provide order status updates to help customers plan with confidence.
• Follow up on open customer requests and ensure actions are completed.
• Escalate complex enquiries to the appropriate internal contact.
• Support a consistent customer experience across the EMEA region.
  
  

The Successful Applicant

A Successful Customer Service - French (Emea) Should Have

• Ability to read, write and communicate in French.
• Customer service capability with a focus on clear and accurate responses.
• Ability to manage enquiries, follow-ups and customer requests.
• Comfort working with customer records and order-related information.
• Ability to coordinate with internal teams to resolve issues.
• Careful attention when recording and sharing customer updates.
  
  

What's on Offer

• Permanent employment contract.
• Language allowance.
• Shift allowance.
• Open for Fresh graduates.
  
  

If you are looking to use your French language skills in a Customer Service - French (Emea) role within the Life Science sector, please apply.

*Only open for Local Malaysian and LTSVP holder*

Quote job ref: JN-*************