This Officer is responsible for supporting centre administrative operations while championing staff welfare initiatives and Corporate Social Responsibility (CSR) effort. The role ensures operational continuity while enhancing staff well-being through targeted welfare programmes and coordinated CSR activities aligned with organisational objectives.
Key Responsibilities
Administrative & Operations Support
- Provide end-to-end administrative support for daily centre operations
- Maintain office supplies, inventory, and asset records
- Support onboarding/offboarding (access, IT coordination, workspace readiness)
- Liaise with vendors for quotations, services, maintenance, and contracts
- Coordinate logistics for meetings, audits, visits, and events
- Provide reception backup support and handle general enquiries
- Drive continuous improvement initiatives to enhance operational efficiency
Staff Welfare & Corporate Social Responsibility (CSR)
- Act as the central coordinator and champion for Staff Welfare & CSR initiatives
- Plan and execute programmes that support staff well-being and community contribution, including:
- Festive celebrations and centre-level initiatives
- Staff appreciation activities and welfare provisions
- CSR initiatives such as volunteering, donation drives, and community outreach
- Coordinate end-to-end logistics for welfare and CSR activities (vendors, venues, materials, communications)
- Manage operational aspects of welfare services, including:
- Shuttle bus coordination and administration
- Pantry, refreshments, and welfare-related provisions
- Track participation, utilisation, and feedback for welfare and CSR programmes
- Monitor and manage allocated budgets for welfare and CSR initiatives
- Identify gaps and recommend improvements to enhance programme effectiveness
- Work with relevant stakeholders to ensure alignment with organisation-wide frameworks
Job Requirements
- Minimum qualification: Diploma in Business Administration or related field
- At least 3 years of experience in administrative, operations, or welfare/CSR-related roles
- Experience in event coordination or welfare/CSR initiatives is an advantage
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Forms)
- Strong coordination, organisational, and multitasking skills
- Good interpersonal and communication skills
- Proactive, resourceful, and able to work independently and as part of a team