- Jalan Gertak Merah Johor Bahru Johor Malaysia 80000

Working Location
Job Description
Requirements
Minimum 2 years' experience in restaurant/F&B operations.
Previous supervisory or team-lead experience preferred.
Strong leadership, communication, and customer-service skills.
Good knowledge of food safety, hygiene, and restaurant operations.
Able to manage staff, stock, cash handling, and daily operations.
Able to work shifts, weekends, and public holidays.
Positive attitude, responsible, and able to work in a fast-paced environment.
Responsibilities
1. Staff Supervision
Supervise and coordinate activities of restaurant staff (servers, hosts, cashiers)
Train new employees on service standards and company policies
Monitor employee performance and provide feedback
Prepare staff schedules and manage shift assignments
2. Customer Service
Ensure guests receive prompt and courteous service
Handle customer complaints and resolve issues professionally
Maintain a welcoming and friendly dining environment
3. Operations Management
Oversee daily restaurant operations
Ensure cleanliness, hygiene, and safety standards are followed
Monitor inventory levels and coordinate with management for supplies
Ensure compliance with health and safety regulations
4. Financial Duties
Assist with cash handling, billing, and daily sales reporting
Monitor expenses and help control operational costs
Support management in achieving sales targets
Benefits
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