Sunway Medical Centre Velocity Hiring! Full Time Business Office Assistant Manager in Federal Territory - Ricebowl

Company Description Sunway Medical Centre Velocity, operated by Sunmed Velocity Sdn Bhd, is a tertiary hospital situated in the vibrant township of Sunway Velocity. Located in Kuala Lumpur, the hospital serves a diverse urban community with comprehensive medical services. It is part of the broader Sunway healthcare ecosystem, offering modern facilities and a multidisciplinary clinical environment. Prospective team members can expect a professional setting focused on quality care, service excellence, and continuous improvement.
Role Description The Business Office Assistant Manager is a full-time, on-site role based at Sunway Medical Centre Velocity in Kuala Lumpur. This position supports the business office in overseeing day-to-day administrative operations, including patient registration, billing processes, and records management. The role involves supervising office staff, coordinating workload distribution, and ensuring that customer service standards are consistently met. The Assistant Manager will help optimize office procedures, monitor use of office equipment, and ensure compliance with hospital policies and relevant regulations. The role also requires close collaboration with clinical and finance teams to resolve administrative issues, improve workflows, and support accurate reporting.
Qualifications

• Candidates should possess strong communication and interpersonal skills to interact effectively with patients, families, and multidisciplinary teams.
• Candidates should possess solid administrative assistance and office administration skills to manage documentation, scheduling, and workflow coordination.
• Candidates should possess practical experience with office equipment and related systems to support efficient daily operations.
• Candidates should possess proven customer service skills to handle inquiries, resolve issues, and maintain a professional service standard.
• Relevant experience in a hospital or healthcare business office environment is preferred.
• Demonstrated supervisory or team lead experience in an administrative setting is an advantage.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in common office software and hospital information systems; familiarity with billing or patient administration systems is beneficial.
• Diploma or degree in Business Administration, Healthcare Management, or a related field is an added advantage.