Company Overview
AITel is located in Singapore, specializing in building trade operations and supporting international trade activities with a focus on efficient execution and process improvement.
Job Summary
Join AITel’s Singapore team to manage trade execution from deal confirmation through shipment and settlement. You will coordinate counterparties, mitigate risks, and drive transactions to completion with autonomy. Senior candidates will also develop workflows and resolve complex issues.
Responsibilities
Verify confirmed contracts for quantities, specifications, delivery terms, required documents, and payment milestones to ensure accuracy before execution
Confirm orders and delivery schedules with customers and suppliers, resolve execution queries, and escalate commercial changes for approval
Coordinate bookings, shipping instructions, customs clearance, and delivery with logistics partners while monitoring contractual deadlines
Prepare or review invoices, packing lists, and transport documents against contract terms, resolving discrepancies prior to submission or release
Track orders, shipments, and documents; coordinate invoicing and settlement with finance, including documentary trade finance when applicable
Follow up on delivery issues, shortages, delays, and claims; propose solutions and escalate decisions beyond delegated authority
Maintain complete transaction files through closure to ensure compliance and audit readiness
For senior candidates: establish execution checklists, exception reporting, and practical trade operations procedures to improve efficiency and control
Required competencies and certifications
Minimum O-Level qualifications or equivalent
Hands-on experience in international trade, import/export, or physical goods operations, including independent trade execution and resolution of shipment or documentation issues for senior candidates
Proficiency in English and Mandarin (written and spoken) to communicate effectively with diverse stakeholders
Working knowledge of Incoterms, shipping documents, and trade settlement processes
Ability to manage multiple transactions, anticipate deadline risks, and coordinate counterparties proactively without repeated reminders
Strong communication and problem-solving skills with sound judgment on issue resolution and escalation
Proficiency in Microsoft Excel and Outlook for order tracking, reporting, and correspondence
Preferred competencies and qualifications
Qualification in logistics, supply chain, or international trade
Familiarity with documentary credits or collections relevant to trade transactions
Experience building workable processes and implementing improvements in trade operations
Other Information
Location: Changi Business Park, Singapore
Monthly Salary: SGD 5,000 – 8,000 (based on trade experience and execution capability)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (1-hour lunch break), weekends off
Employment Type: Full-time, on-site
Benefits: Competitive salary, company medical insurance, free on-site gym facilities