Herbaline Wellness Group Hiring! Full Time Operations Manager (Restaurant) in Selangor, Earn up to MYR 8,000 - Ricebowl

What We’re Looking For

• 3–5 years of relevant experiencein fine dining, premium restaurants, luxury hotels or high-end hospitality, with at least2 years in a supervisory or managerial role.

• Strong experience in restaurant operations, team leadership and customer service.

• Commercially minded with a strong focus on sales growth, customer retention and business development.

• Experience in corporate sales, B2B, events, partnerships or business development will be highly advantageous.

• Outgoing, energetic and confident in approaching and interacting with guests.

• Strong relationship-building, networking and interpersonal skills.

• Good understanding of restaurant revenue, labour costs, food costs and overall operating performance.

• Strong leadership skills with a hands-on, proactive and accountable working style.

• Able to work during restaurant operating hours, including evenings, weekends and public holidays when required.

• Most importantly, we are looking for someone who is visible on the floor, knows the guests, leads the team and actively looks for opportunities to grow the restaurant.

Key Responsibilities

• Manage the overall daily operations and performance of the restaurant.

• Maintain a strong presence on the restaurant floor and actively engage with guests.

• Build and maintain strong relationships with regular customers, VIPs and corporate clients.

• Develop and execute monthly sales plans and initiatives to achieve restaurant revenue targets.

• Proactively develop corporate and B2B business, including company dining, business lunches, private events, celebrations and group bookings.

• Build and maintain a database of corporate clients and potential customers.

• Work closely with the Marketing team to develop promotions, events, partnerships and customer acquisition initiatives.

• Lead, train and motivate the front-of-house team to deliver excellent service standards.

• Monitor guest feedback and continuously improve the overall dining experience.

• Manage manpower planning, staff scheduling, productivity and service standards.

• Work closely with the Kitchen and Management teams to ensure smooth restaurant operations.

• Monitor sales, labour costs, food costs and overall restaurant performance, with clear action plans for improvement.

• Annual Leave
• SOCSO
• EIS
• Training Provided
• Performance Bonus
• EPF
• Supportive & Friendly Working Environment