jobs in Golden Screen Cinemas Sdn Bhd

Golden Screen Cinemas Hiring! Full Time Supervisor (Happy Food Co) - ( GSC Mid Valley Southkey JB ) in Johor - Ricebowl

Supervisor (Happy Food Co) - ( GSC Mid Valley Southkey JB ) jobs

Supervisor (Happy Food Co) - ( GSC Mid Valley Southkey JB )

Undisclosed
Be an early applicant!
Posted 25 years ago • Closing 21 Sep 2027
Be an early applicant!
Share
Save

Working Location

  • Southkey Johor Bahru Johor Malaysia 80250

Job Description

Requirements

  • Sijil Pelajaran Malaysia (SPM) or equivalent

  • At least 1 year experience as Crew Leader / Box Office & Floor Hall role

  • Minimum 2 years of experience in hospitality industry

  • Preferably with experience of cash handling procedures

  • Preferably experience in concession or food service industry

  • Ability to work independently

  • Ability to learn a variety of job scope

  • Experienced in a supervisory or managerial role

  • Possess high standards of integrity / credibility and reliability

  • Willing to work on shift including weekends and holidays

  • Ability to work as part of a team

  • Ability to stand for extended period and move quickly

  • Good customer service skills

  • Good communication and interpersonal skills within a team

  • Computer literacy (MS Office suite – Word / Excel / Power Point and others)

  • Good analytical and problem-solving skills

  • Able to monitor and control tasks effectively and efficiently

  • Ability to work well under pressure and within set tight deadlines

  • Able to achieve set targets through team drive and leadership

  • Technical Competence

  • Quality of Work

  • Promptness

  • Dependability

  • Punctuality

  • Discipline

  • Initiative

  • Communication Skills

  • Relations with Colleagues

  • Team Spirit

Responsibilities

  • Be always in full uniform and well-groomed; always provides great customer service by behaving courteously and professionally
  • Follow proper procedures when assisting customers with disabilities / who require special care / senior citizens and pregnant women
  • Implementation of GSC PAT Card scripts practice and adherence of GSC House Rules by self/subordinates
  • Able to lead team to enhance customer service level
  • Portray an exemplary track manner for subordinates to follow and to meet customer's expectations
  • Ensure team/self complies to the above and always perform according to company standard operating procedure
  • Coordinate and implement thorough cleaning activity (Front of House / Back of House / Stockrooms and Staff pantry) on a weekly basis. Report to Superior if found severe pest infection
  • Carry out hall sanitisation and cleaning (clearing rubbish / vacuuming and other hall cleanliness tasks) after each show
  • Ensure all halls are cleared and cleaned thoroughly at end of the day
  • Ensure there are sufficient staff to perform hall cleaning and sanitization as per schedule and SOP
  • Ensure and maintain all facilities / amenities and equipment are available and in working condition prior to business hours. Report any maintenance issues to superior immediately
  • Ensure cinema premise is clean and organised and free from pest (Lobby / Foyer / Washroom / Hall / Hallways / Social Area / Play+ area / Box Office / e-Kiosk Foyer / Customer Service Room and others)
  • Perform simple troubleshooting or calibration on faulty equipment / machines. Report to Superior and Vendor if failed to rectify; coordinate and follow-up on repairing works
  • Ensure all checklists / hall cleaning and sanitisation are performed daily with efficiency and accuracy by subordinate or self
  • Attend to staff disciplinary matters
  • Coordinate briefing / meetings and training as required by management

Benefits

  • EPF
  • SOCSO
  • Annual Leave

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More