MCLEAN TECHNOLOGIES PTE. LTD. Hiring! Full Time Quality Manager in North Region (Singapore), Earn up to SGD 4,000 - Ricebowl

Role Summary

The Quality Manager leads the quality function and a small team, owning the quality management system, audits, and corrective actions. This is a hands-on role: you will work directly with data, prepare quality reports for management, and act as the main quality contact for customers and suppliers when required.

Key Responsibilities

       Lead and develop a small quality team, setting priorities and providing day-to-day guidance

       Maintain and improve the quality management system (ISO 9001), including procedures, work instructions, and document control

       Plan and conduct internal audits, and support customer and external audits through to closure of findings

       Lead investigations ofnon-conformances and customer complaints, driving root cause analysis and corrective/preventive actions (CAPA)

       Collect, analyze, and trend quality data (e.g., defect rates, yield, returns, audit results) and present clear reports to management

       Perform hands-on inspections, verification, and process checks where needed

       Act as the quality point of contact for customers, handling complaints, audit requests, and quality reviews as required

       Evaluate and monitor suppliers, conduct supplier audits, and follow up on supplier corrective actions

       Work with production and engineering to prevent recurring issues and drive continuous improvement

       Provide quality and compliance training to technicians and operators

Requirements

       Diploma/Degree in Engineering, Quality Management, or a related field

       3–5 years of relevant experience in quality assurance or quality engineering, preferably in manufacturing, semiconductor, or cleanroom environments

       Working knowledge of ISO 9001 and quality tools (e.g., 8D, root cause analysis, SPC); internal auditor certification preferred

       Comfortable handling data in Excel (or similar tools) and writing clear, concise reports

       Hands-on and practical, with the ability to work on the floor as well as lead a small team

       Good communication skills for dealing with customers, suppliers, and internal teams