Job Description & Requirements
Job Purpose
To manage the day-to-day operations and clinical delivery of the COMIT/MST programme within the designated zone, providing assertive community-based support to individuals with complex mental health needs and their caregivers and supervising the team in delivering high-quality, recovery-oriented services.
Job Responsibilities
A) Zone Operations & Case Management
Manage the daily operations of COMIT/MST within the designated zone, including caseload allocation, scheduling of home visits and team workflow
Maintain oversight of all active cases, ensuring care plans are current, appropriate, and documented to required standards
Providing direct case management and clinical intervention for high risk or complex cases within the zone
Ensure accurate and timely data collection, recording and outcome measurement across the team
Monitor and manage zone level budget, resources and programme expenditure
B) Assertive Outreach & Community Support
Ensure the team conducts regular home visits and community contacts in accordance with service model requirements
Coordinate outreach activities within the zone, including liaison with referral agencies, community partners and family members
Support clients and caregivers through psychosocial intervention, individual and group work, crisis support as well
C) Crisis Response
Lead the team's response to crisis situations within the zone, including risk assessment, safety planning and coordination with hospitals and emergency services
Ensure all team members are competent in and adhere to crisis response protocols
Escalate high-risk situations to Head, Comit/MST in a timely and appropriate manner
Qualifications & Experience
Degree in Social Work or any related discipline.
Minimum 6 years of experience in managerial experience in supervising centre or programme operations is preferred.
Background in programme management, learning and people development, social work or service, psychology, case management is advantageous.
Possess strong interpersonal and communication skills
Experience in mental health or social service organization will be an added advantage
Willing to work on some weekends, when required.
Experience in a non-profit, healthcare or social service organization will be an added advantage.
To apply, please email to *************
Kindly be informed that only shortlisted candidates will be notified.
The Singapore Association for Mental Health (SAMH)
was established in 1968 as the first community mental health agency in Singapore with the aim of providing quality community care and rehabilitative services to persons with mental health conditions.
It is a non-profit, voluntary welfare organisation seeking to promote mental health in the community and improve the rehabilitation and reintegration of persons with mental illness.
Today, SAMH operates nine centres in Singapore, and has a comprehensive range of services.
Programmes and Services
Activity Hub @ Pelangi Village
Group Homes
Mobile Support Team
Oasis Day Centre
Insight Centre
Creative Hub
YouthReach
Creative Mindset
Creative SAY!
MINDSET Learning Hub
Counselling (Helpline & Appointments)
Community Mental Health Education
Volunteer Programme
Support Services
Caregiver Support
Peer Support
We welcome passionate and dedicated professionals who share our belief in enhancing Mental Wellness for All in the community. Together, we can make a meaningful difference to those in recovery and to increase the mental resilience of our society.
Be part of the Singapore Association for Mental Health (SAMH) family!