jobs in Trinity Consulting Services (“TRINITY”)

Trinity Consulting Services (“TRINITY”) Hiring! Full Time Senior Incident - Problem Process Manager (French Speaking) in - Ricebowl

Senior Incident - Problem Process Manager (French Speaking)

Trinity Consulting Services (“TRINITY”)

Full Time

Singapore

Share
Save

Working Location

  • Singapore

Job Description

Responsibilities

  • Overall IT experience of 8 years or more, preferably in IT operations, production support, application support, infrastructure support, IT service management or service governance.
  • Hands-on experience with Incident Management, Problem Management, Major Incident Management, Service Operations or ITSM governance activities.
  • Strong understanding of ITIL practices, particularly Incident Management, Problem Management, Service Desk, Change Enablement, Service Continuity and Continual Improvement.
  • Experience working with ITSM tools such as ServiceNow, Remedy, Jira Service Management or equivalent enterprise workflow platforms.
  • Solid understanding of infrastructure and application ecosystems, including Unix, Windows, Networks, Databases, Middleware, MQ, Scheduling, Storage and Monitoring technologies.
  • Experience in banking, capital markets, corporate banking, regulated technology environments or other high-availability production environments is a strong advantage.
  • Prior exposure to operational resilience, audit, operational risk, controls or regulatory environments would be beneficial.


Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More