Xionex Hiring! Full Time Senior Compliance Operations Analyst in Federal Territory - Ricebowl

Senior Compliance Operations Analyst

Location: Kuala Lumpur, Malaysia

Employment Type: Full-time

Experience: 5+ years

About Xionex

Xionex is building a GenAI-native operations platform for the banking and insurance industry. We combine deep financial-services domain expertise with AI-native technology to transform complex operational processes across compliance, KYC, AML, payments, trade finance, and other regulated functions.

We are looking for a Senior Compliance Operations Analyst to join our team and bring strong compliance operations expertise into the design and delivery of next-generation, AI-enabled banking solutions.

The Role

As a Senior Compliance Operations Analyst, you will work closely with business, compliance, and technology teams to analyse, manage, and improve compliance operations and controls.

You will be involved in translating regulatory and operational requirements into practical processes, workflows, controls, and technology requirements. The role is suited to someone with strong hands-on experience in banking compliance operations who can understand both the operational detail and the broader process requirements.

Key ResponsibilitiesCompliance Operations

• Perform and oversee day-to-day compliance operations across areas such as KYC, AML, transaction monitoring, sanctions screening, client due diligence, and regulatory controls.
• Review and assess customer, transaction, and operational information in accordance with established policies and regulatory requirements.
• Identify potential compliance issues, control gaps, unusual activity, and operational risks, and ensure appropriate escalation.
• Support investigations, case reviews, remediation activities, and regulatory-related requests.
• Maintain accurate and complete compliance documentation and audit trails.

Process & Controls

• Analyse existing compliance processes and identify opportunities to improve efficiency, accuracy, and control effectiveness.
• Develop and maintain SOPs, process maps, control frameworks, operating procedures, and compliance requirements.
• Identify operational and compliance risks and recommend appropriate controls and mitigation measures.
• Support control testing, quality assurance, remediation, and continuous improvement activities.
• Work with stakeholders to ensure processes remain aligned with applicable regulatory and internal requirements.

Banking & Regulatory Requirements

• Translate regulatory requirements and compliance policies into operational procedures and system requirements.
• Monitor changes in relevant regulatory requirements and assess their potential operational impact.
• Support compliance assessments, audits, reviews, and regulatory examinations.
• Work with internal stakeholders to ensure regulatory requirements are appropriately reflected in business processes and technology solutions.

AI & Digital Transformation

• Work with product, technology, and AI teams to translate compliance processes into AI-enabled workflows and automation opportunities.
• Identify repetitive, rule-based, and manual compliance activities that can be improved through automation.
• Define business rules, decision logic, workflow requirements, exception handling, and human-in-the-loop controls.
• Review AI-generated outputs and workflows from a compliance and operational perspective.
• Contribute domain expertise to the development of AI-native compliance solutions for banking and financial institutions.

Stakeholder Management

• Collaborate with compliance, operations, product, technology, and client teams.
• Act as a subject-matter expert on compliance operations and provide practical guidance on operational requirements.
• Participate in client discussions, workshops, process reviews, and solution design sessions where required.
• Clearly communicate compliance requirements, operational risks, and recommended improvements to technical and non-technical stakeholders.
  

Requirements

• 5+ years of experience in compliance operations, AML, KYC, financial crime compliance, transaction monitoring, sanctions, or a related banking/financial-services function.
• Strong understanding of banking compliance processes and operational controls.
• Hands-on experience with one or more areas such as:
• KYC / Customer Due Diligence
• AML / Financial Crime Compliance
• Transaction Monitoring
• Sanctions Screening
• Name Screening
• Enhanced Due Diligence
• Customer Risk Assessment
• Compliance Quality Assurance
• Experience in analysing cases, identifying risks, investigating exceptions, and making appropriate escalations.
• Strong understanding of regulatory requirements and their practical application in operations.
• Experience in process improvement, SOP development, controls, or operational transformation.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Comfortable working with technology and digital transformation initiatives.

Preferred Qualifications

• Experience working in a bank, financial institution, fintech, or regulated financial-services environment.
• Experience with compliance platforms, case-management systems, KYC/AML systems, or transaction-monitoring solutions.
• Experience in compliance transformation, automation, or process digitisation.
• Exposure to AI, GenAI, workflow automation, or AI-assisted compliance operations.
• Professional certification such as CAMS, ICA, CFE, or equivalent is an advantage.
• Experience working with international banking or cross-border financial-services operations is an advantage.

What We Look For

• Domain expertise: Strong practical understanding of compliance operations in financial services.
• Analytical mindset: Able to investigate issues, identify patterns, and assess operational and compliance risks.
• Process-oriented: Understands how policies and regulations translate into real operational workflows.
• Technology-aware: Interested in how AI and automation can improve regulated operations.
• Attention to detail: Comfortable working with complex cases, controls, and regulatory requirements.
• Problem solver: Able to challenge existing processes and identify practical improvements.
• Collaborative: Comfortable working across business, compliance, product, and technology teams.

Why Join Xionex?

• Work at the intersection of banking, compliance, AI, and automation.
• Help design next-generation compliance operations for regulated financial institutions.
• Work directly with experienced banking and technology professionals.
• Contribute your compliance expertise to real-world AI and automation use cases.
• Be part of a team building an AI-native platform for banking and insurance operations.
• Opportunity to shape processes and solutions rather than simply operate within existing ones.
• Xionex is an equal opportunity employer. We value diverse perspectives and are committed to building a collaborative and high-performing team.