- Bukit Tinggi Road Bukit Timah Northwest (Singapore) Singapore
COTE KOREAN STEAKHOUSE Hiring! Full Time Guest Relations Executive in Northwest (Singapore), Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
Essential Job Duties & Responsibilities:
Job duties and responsibilities include, but are not limited to the following:
Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.
Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.
Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table.
Precisely informs customers of waiting times and respects the order of arrival of customers.
Ensures customers are rapidly and effectively cared for.
Sets host stand for service, ensuring all resources (pens, paper, business cards etc.) are stocked.
Offers coat check assistance to all customers with coats, bags, luggage, umbrellas, etc.
Performs routine table and bathroom checks.
Maintains all tools of the position.
Updates all table statuses to the podium throughout service.
Performs regular restroom checks and alerts the Housekeeping team to ensure maintenance of cleanliness and stocked supplies.
Communicates to management when there are deep clean or facility issues in the restrooms or restaurant at all times.
Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.
Communicates with management in real time when there are seating delays or unsatisfied customers.
Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.
Reports to each scheduled shift on time, in uniform, and ready to work.
Responsible for training new employees as assigned.
Assists other stations or areas of the restaurant when requested by management.
Job duties and responsibilities include, but are not limited to the following:
Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.
Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.
Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table.
Precisely informs customers of waiting times and respects the order of arrival of customers.
Ensures customers are rapidly and effectively cared for.
Sets host stand for service, ensuring all resources (pens, paper, business cards etc.) are stocked.
Offers coat check assistance to all customers with coats, bags, luggage, umbrellas, etc.
Performs routine table and bathroom checks.
Maintains all tools of the position.
Updates all table statuses to the podium throughout service.
Performs regular restroom checks and alerts the Housekeeping team to ensure maintenance of cleanliness and stocked supplies.
Communicates to management when there are deep clean or facility issues in the restrooms or restaurant at all times.
Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.
Communicates with management in real time when there are seating delays or unsatisfied customers.
Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.
Reports to each scheduled shift on time, in uniform, and ready to work.
Responsible for training new employees as assigned.
Assists other stations or areas of the restaurant when requested by management.
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