Fitness Concept Specialist Chain Hiring! Full Time Customer Service Executive in Selangor, Earn up to MYR 3,100 - Ricebowl

Job Description:

We are looking for a responsible and detail-oriented Customer Service Executive to join our team. You will be the key point of contact for our customers, supporting both residential and commercial service operations.

Key Responsibilities:

• Generate and update service reports.
• Contact customers to schedule service appointments.
• Respond to customer inquiries via WhatsApp.
• Update technician service records and reports.
• Process service-related payments.
• Prepare service reports and quotations for clients.
• Issue warranty letters to customers.
• Provide regular updates to customers regarding spare part status.
• Follow up with customers on spare part pricing and availability.
• Provide backup support to teammates when necessary.
• Respond to general customer inquiries via the company’s WhatsApp general line.

Requirements:

• Minimum SPM or Diploma in any field.
• At least 1 year of working experience in a customer service or administrative role.
• Proficient in Bahasa Malaysia and English (spoken and written).
• Good communication and organizational skills.
• Able to work independently and in a team.
• Computer literacy

Job Types: Full-time, Fresh graduate

Pay: RM2,500.00 - RM3,100.00 per month

Benefits:

• Free parking
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• What's your expected monthly basic salary?

Experience:

• Customer Service Executive?: 1 year (Preferred)

Work Location: In person