IBPO Group Berhad Hiring! Full Time Sales Consultant - Bank Product (Refinancing/SME Loan) in WP Kuala Lumpur, Earn up to MYR 4,500 + commission - Ricebowl

Requirements:

• Minimum Diploma in any field.

• Minimum 5 years of overall sales experience, preferably from the financial services or banking industry.

• At least 2–3 years of experience in mortgage refinancing, home loan, or SME loan sales is preferred.

• Strong knowledge and understanding of financing/loan products.

• Good skills in financial analysis, negotiation, presentation, and communication.

• Strong ability to understand both individual and business customers' financial needs.

• Proficient in multiple languages. (Mandarin, English & Bahasa). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Highly motivated, target-driven, proactive, and customer-oriented.

• Possess own transportation and a valid driving licensed.

• Willing to travel and conduct field visits as part of daily operations.

Job Description:

• Attend to scheduled appointments arranged internally, present and explain suitable financing proposals to customers, and close sales.

• To generate own leads through multiple channels, conduct cold calls to promote financing solutions, attend customer appointments, follow up on required documentation, and drive applications through to successful closure.

• Utilize AI-powered financial assessment tools to assess customers’ financial health and risk profile.

• Offer customized loan solutions, be it refinancing or SME financing based on comprehensive analysis of each client’s financial status and business needs.

• Handle customer enquiries, objections, negotiations, and drive successful sales conversions.

• Follow up with customers and ensure all required documentation is complete and submitted promptly.

• Manage applications throughout the process and coordinate with relevant internal and external parties.

• Achieve individual and team sales targets/KPIs.

• Maintain accurate records of leads, customer interactions, applications, and sales activities.

• Build and nurture long-term client relationships to maintain trust and ensure customer satisfaction.

• Ensure all sales activities comply with internal guidelines and regulatory requirements.

• Conduct field visits and travel when required.

• 5 Working Days
• Training Provided
• Annual Leave
• Medical Insurance