ABOUT THE ROLE
The HR Manager is responsible for managing and implementing the organization's human resources strategies, policies and operational activities to support business objectives.
The role oversees the full spectrum of HR functions in Malaysia, including talent acquisition, employee relations, payroll, compensation and benefits, performance management, learning and development, workforce planning, HR policies, statutory compliance and HR systems.
The position acts as a strategic HR business partner to management, providing professional HR advice and solutions to drive organizational effectiveness, employee engagement, talent development and workforce productivity. It serves as the key contact for regional HR and supports the effective use of Oracle HCM.
RESPONSIBILITIES
HR Strategy and Management
- Develop and implement HR strategies, policies and initiatives aligned with business objectives.
- Oversee the full employee lifecycle including recruitment, onboarding, confirmation, employee movements and separation.
- Provide HR advice and support to Management and department heads on workforce planning, organizational changes and employee-related matters.
- Manage employee relations matters including grievances, misconduct, disciplinary action, workplace conflicts and performance concerns.
Job Description
- Coordinate the performance management process including goal setting, performance reviews, performance improvement plans and employee development.
- Develop, review and implement HR policies and practices in line with business needs, Group requirements and applicable Malaysian employment laws.
- Support employee engagement, recognition, communication and organizational development initiatives.
- Serve as the main contact for regional HR matters and support regional initiatives, audits and other HR-related projects.
- Provide support on administrative or company matters when specifically required and perform other HR-related duties reasonably assigned by Management.
- Drive HR process improvements and standardization to enhance operational efficiency.
Payroll, Compensation and Benefits
- Oversee monthly payroll processing and ensure salaries, statutory contributions and related submissions are accurate and completed on time.
- Manage compensation and benefits activities including salary reviews, bonuses, insurance, allowances and employee benefit programs.
- Review payroll, compensation and benefits matter to ensure proper approval, internal equity, market competitiveness and legal compliance.
HR Systems and Reporting
Coordinate with regional HR and IT to resolve Oracle HCM-related issues and system improvements.
Ensure accurate employee records and prepare HR reports and workforce information for Management and regional reporting
NETWORK OF INTERACTION
External
- Recruitment and training consultants
- Payroll, insurance and HR service providers
- Government authorities and relevant vendors
Internal
- Management and department heads
- Regional HR teams
- Employees across the Malaysia operations
- Finance, Information Technology, Operations and other support functions
LEARNING OPPORTUNITIES
- Exposure to HR business partnering, regional HR initiatives and the management of end-to-end HR operations.
- Opportunity to strengthen knowledge in Oracle HCM, employee relations and organizational development.
REQUIREMENTS
Essential
- At least 10 years of relevant HR experience including responsibility for recruitment, employee relations, payroll, performance management and HR policies.
- Good working knowledge of Malaysian employment laws and statutory requirements.
- Experience using Oracle HCM or a comparable HR information system.
- Strong communication, analytical, planning and problem-solving skills.
- Ability to advise Management and work effectively with employees, regional teams and stakeholders at all levels and across different cultural backgrounds.
- Ability to handle confidential and sensitive information with discretion.
- Able to work independently and adapt promptly to changing business priorities, operational requirements and employee matters.
- Willing and able to travel to Johor and other company offices or operational locations as and when required.
Preferred
- Experience in a regional or multinational organization.
- Experience in HR business partnering, organizational change or process improvement.
- Strong stakeholder-management skills.