We’re looking for a friendly, organised and proactive individual to join our team! You’ll be responsible for overseeing daily salon operations, ensuring a seamless customer experience and supporting the team in delivering excellent service.
Key Responsibilities
- Customer Service: Manage customer enquiries, appointment bookings, feedback and service recovery.
- Daily Operations: Oversee daily salon activities and ensure smooth workflow.
- Team Coordination: Assist with staff scheduling, attendance and daily work arrangements.
- Sales Support: Promote salon services, packages and retail products to achieve sales targets.
- Inventory Management: Monitor stock levels, coordinate replenishment and manage supplies.
- Service Standards: Maintain salon presentation, cleanliness and company SOPs.
- Administrative Duties: Handle daily sales reports, transactions and general administrative tasks.
Requirements
- Experience in customer service, hospitality, retail or salon operations is preferred.
- Excellent communication and interpersonal skills.
- Organised, responsible and detail-oriented.
- Able to multitask, solve problems and work independently.
- Positive attitude with a strong sense of ownership.
- Comfortable working in a fast-paced, customer-facing environment.
What We Offer
- Competitive salary based on experience.
- Performance-based incentives.
- Staff benefits and career development opportunities.
- Friendly and supportive working environment.
Send us your resume and a short introduction. We’d love to hear from you!
Pay: $3,000.00 - $5,000.00 per month
Work Location: In person