Comm-IT Consultancy Services Sdn. Bhd. Hiring! Full Time Lead Generation Executive in Selangor, Earn up to MYR 7,000 - Ricebowl

 Job Requirements

Education & Experience

• Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, Information Technology, or a related field.
• Previous experience in lead generation, telemarketing, inside sales, sales support, or business development is an advantage.
• Experience in the IT services, software, technology consulting, or B2B environment will be an added advantage.
• Fresh graduates with strong communication and prospecting skills may also be considered.

Skills & Competencies

• Good verbal and written communication skills in English.
• Strong research, prospecting, and customer engagement skills.
• Comfortable with cold calling, email outreach, and LinkedIn prospecting.
• Good interpersonal skills with the ability to engage decision-makers professionally.
• Basic knowledge of CRM systems, Microsoft Excel, and other sales productivity tools.
• Self-motivated, target-oriented, persistent, and able to work independently.
• Good organisational skills with the ability to manage multiple leads and follow-ups.

Key Performance Indicators (KPIs)

Performance will be assessed based on the following indicators:

• Number of new leads generated per month.
• Number and percentage of qualified leads generated.
• Number of appointments or meetings arranged for the Sales team.
• Lead-to-meeting conversion rate.
• Accuracy and completeness of lead database and CRM records.
• Timeliness and consistency of prospect follow-ups.
• Contribution to sales pipeline development and business opportunities.

Working Relationships

• Internal: Sales Manager, Sales & Business Development Team, Marketing Team, and relevant technical teams.
• External: Prospective clients, business contacts, and key decision-makers.Expected Outcomes
• A consistent flow of qualified leads for the Sales and Business Development team.
• Improved engagement with prospective customers and key decision-makers.
• A well-maintained prospect database and sales pipeline.
• Increased opportunities for client meetings, sales discussions, and potential business conversion.

 Job Purpose

To identify, research, and generate potential business leads for the company’s IT services and technology solutions. The role is responsible for building a strong sales pipeline by identifying prospective customers, engaging decision-makers, qualifying leads, and arranging meetings for the Sales and Business Development team.

Key Responsibilities

A. Lead Generation & Prospecting

• Identify and generate new business leads through online research, LinkedIn, business directories, industry databases, and other relevant channels.
• Research potential customers, target industries, and key decision-makers to identify business opportunities.
• Develop and maintain a database of prospective clients, including company details, contact information, and business requirements.
• Proactively reach out to potential customers through cold calling, email campaigns, LinkedIn outreach, and other communication channels.

B. Lead Qualification & Appointment Setting

• Contact prospective clients to understand their business needs, challenges, and interest in the company’s IT services.
• Qualify leads based on business potential, project requirements, budget, decision-making authority, and readiness to engage.
• Arrange appointments, introductory calls, and meetings between qualified prospects and the Sales or Business Development team.
• Follow up with prospects consistently to maintain engagement and improve conversion opportunities.

C. Sales Pipeline Management

• Maintain accurate and up-to-date lead information, prospect interactions, and follow-up activities in the CRM system or sales tracker.
• Monitor the progress of leads from initial contact through qualification and handover to the sales team.
• Collaborate with Sales and Business Development teams to ensure smooth lead handovers and follow-up.
• Provide regular updates on lead generation activities, pipeline status, and potential business opportunities.

D. Market Research & Reporting

• Conduct market research to identify industry trends, potential customers, competitors, and emerging business opportunities.
• Support the development and execution of lead generation campaigns and prospecting strategies.
• Prepare periodic reports on leads generated, qualified prospects, meetings arranged, and campaign performance.
• Recommend improvements to lead generation methods and outreach approaches based on campaign results.