Employer Highlights:
- Join the pioneering team in Europe, supporting a diverse portfolio of international clients.
- Take advantage of a unique relocation opportunity to Southern Europe, with full relocation assistance provided.
- Benefit from comprehensive onboarding and training during your probation period to ensure your success.
- Enjoy competitive perks, including generous allowances and a wide range of benefits.
Key Responsibilities:
- Provide Level 1 and Level 2 application support
- Monitor and maintain applications to ensure high availability
- Troubleshoot, log, and track issues until resolution
- Document issues, solutions, and maintain knowledge base
- Support application testing and summarize test results
- Handle escalations and manage client expectations
Requirements:
- Technical/application support experience
- Write and read Mandarin
- Able to work rotating shifts (including weekends & public holidays) - You will only work half a month!
- Strong stakeholder management and interpersonal skills
Good to haves:
- Java
- HTML5
- Experience with ticketing systems / incident management
- Familiarity with application testing / UAT support
Team Dynamics & Culture:
- Reporting to the Application Support Lead
- Collaborating with teams across the globe
Work Location:
A "Working Holiday" !!
Would you be curious to learn more about this opportunity?
I'd be happy to share more about the company, the role, and the hiring process.
- Reach me at: ************* / +************* 5853
Cheers,
Sarvesh Dhar.
Tech Recruitment Consultan - Alphv Recruit - Developer Kaki
Pay: RM7,000.00 - RM10,000.00 per month
Benefits:
- Health insurance
- Meal allowance
Language:
Work Location: In person