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Alphv Recruit Hiring! Full Time Application Support Engineer in Federal Territory, Earn up to MYR 10,000 - Ricebowl

Application Support Engineer

Alphv Recruit

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Employer Highlights:

  • Join the pioneering team in Europe, supporting a diverse portfolio of international clients.
  • Take advantage of a unique relocation opportunity to Southern Europe, with full relocation assistance provided.
  • Benefit from comprehensive onboarding and training during your probation period to ensure your success.
  • Enjoy competitive perks, including generous allowances and a wide range of benefits.

Key Responsibilities:

  • Provide Level 1 and Level 2 application support
  • Monitor and maintain applications to ensure high availability
  • Troubleshoot, log, and track issues until resolution
  • Document issues, solutions, and maintain knowledge base
  • Support application testing and summarize test results
  • Handle escalations and manage client expectations

Requirements:

  • Technical/application support experience
  • Write and read Mandarin
  • Able to work rotating shifts (including weekends & public holidays) - You will only work half a month!
  • Strong stakeholder management and interpersonal skills

Good to haves:

  • Java
  • HTML5
  • Experience with ticketing systems / incident management
  • Familiarity with application testing / UAT support

Team Dynamics & Culture:

  • Reporting to the Application Support Lead
  • Collaborating with teams across the globe

Work Location:

  • Southern Europe

A "Working Holiday" !!

Would you be curious to learn more about this opportunity?

I'd be happy to share more about the company, the role, and the hiring process.

  • Reach me at: ************* / +************* 5853

Cheers,
Sarvesh Dhar.
Tech Recruitment Consultan - Alphv Recruit - Developer Kaki

Pay: RM7,000.00 - RM10,000.00 per month

Benefits:

  • Health insurance
  • Meal allowance

Language:

  • Mandarin (Required)

Work Location: In person

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