HR-PRO RECRUITMENT SERVICES PTE. LTD. Hiring! Full Time Trade Finance Officer in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl

Key Responsibilities:
Supporting efficient execution of offshored processes, adhering to service level agreements, and quality standards:

Managing application forms and/or documents reception activities for all offshored products.

Supporting the robust transaction monitoring and reconciliation mechanism where adherence to service levels is key.

Collaborate with offshore teams and internal stakeholders.

Support in operational incidents tracking to enable prompt resolution to issues faced.

Strong awareness on policies and procedures for trade products.

Proactively manage business continuity and operational resiliency.

Identify risks associated with offshored processes and escalate for further investigation.

Participate in periodic service / process agreement reviews.

Managing and mitigating risks associated with documents handling:

Adhere to internal controls of offshored processes.

Ensure offshored processes are compliant with regulatory frameworks.

Participate in department’s risk assessment activities.

Manage documents handling and control activities in a timely and efficient manner.

Support internal/external/regulatory audits in a timely and efficient manner.

Identify processes improvements to align with new regulatory requirements and/or changes to the internal risk control framework.

Adhere to matters on AML and compliance.

Identify key risks associated with operational incidents; initiate fixing root causes to reduce incidents over time.

Initiate ideas towards digitization/paperless processing.

Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:

Coordinate communication between Shared Service Centre and relevant stakeholders to efficiently address customer queries.

Adhere to framework designed to monitor customer service standards and initiate continuous improvements.

Requirements:
2-3 years of Trade Finance Operations experience.

Good end-to-end knowledge of Trade products, includes BG/Supply Chain Finance / Open Account products /ARP.

Possess sound understanding of trade operational processes.

Good understanding of UCP600, ISBP, URC522, ISP98, Incoterms and relevant rules.

Ability to work effectively in a fast-paced and constantly changing environment.

Able to manage multiple priorities and tight deadlines.

Strong ownership and accountability.

Ability to work effectively with Shared Service Centres and internal stakeholders.

Ability to manage document controls accurately and efficiently.

Ability to support transaction monitoring and SLA tracking.

Ability to follow up on outstanding issues and drive timely resolution.

Customer-oriented mindset when handling enquiries and exceptions.

Ability to adhere to policies, procedures, and control frameworks.

HR-PRO RECRUITMENT SERVICES PTE LTD. (EA LICENCE NO.: 03C3916)

HR-Pro is a home grown recruitment agency dedicated to achieving the perfect match between employers and employees. We are committed to provide excellent service in helping our clients in all aspects of permanent, contract and temporary placement. We specialize in the recruitment of clerical, executive and managerial positions in the commerical and financial sector. Our strength lies with a group of well-trained, dynamic and experienced consultants who ensure your recruitment needs are well taken care of within the shortest possible period of time. Restfully assured that you are in good, experienced hands with our friendly consultants. Being a market sensitive establishment, HR-Pro is familiar with the ever-changing market trends in both recruitment industry as well as the financial and commercial sector. Hence, this provides us with an advantage over our competitors in providing accurate and up to date personnel information.