- Kuala Lumpur Federal Territory Malaysia
Randstad Malaysia Hiring! Full Time Telesales Consultant in Federal Territory - Ricebowl
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Job Description
Responsibilities
About The Company
We are representing one of the world’s leading international financial services and banking institutions. Renowned for excellence, innovation, and career progression, our client provides world-class banking solutions across major global hubs. Joining this team puts you at the forefront of regional financial sales, giving you access to top-tier training, high-performing teams, and direct exposure to overseas markets.
About The Job
As a Telesales executive, you will be the driving force behind the bank’s expansion into the vibrant Singapore market. You will connect directly with prospective and existing customers to understand their needs, introduce premium banking products, and help them achieve their financial goals.
Key Responsibilities
We are representing one of the world’s leading international financial services and banking institutions. Renowned for excellence, innovation, and career progression, our client provides world-class banking solutions across major global hubs. Joining this team puts you at the forefront of regional financial sales, giving you access to top-tier training, high-performing teams, and direct exposure to overseas markets.
About The Job
As a Telesales executive, you will be the driving force behind the bank’s expansion into the vibrant Singapore market. You will connect directly with prospective and existing customers to understand their needs, introduce premium banking products, and help them achieve their financial goals.
Key Responsibilities
- Outbound Sales & Engagement: Conduct outbound calls to prospective and existing Singapore customers to introduce customised financial products and services.
- Consultative Selling: Identify customer needs, address inquiries, and offer tailored financial solutions.
- Performance Excellence: Achieve daily call targets (approx. 250 calls/day) and drive personal sales targets to maximise your quarterly commissions.
- Relationship Management: Build strong customer relationships to foster long-term loyalty and repeat business.
- CRM & Process Tracking: Accurately update sales activities, lead status, and customer interactions in the internal CRM system.
- Cross-Functional Collaboration: Partner closely with internal sales admins, Quality Assurance, and support teams to deliver a flawless customer journey.
- Education: High school diploma, SPM/STPM, Diploma, or Degree.
- Experience: Open to Fresh Graduates eager to build a career in sales, as well as candidates with prior telesales, telemarketing, promoter, or customer-facing experience.
- Key Skills: Excellent verbal communication, interpersonal skills, and persuasive negotiation abilities.
- Mindset: Highly motivated, resilient, goal-oriented, and comfortable thriving in a busy environment.
- Language Skill: Fluency in English is required; fluency in Mandarin is a strong advantage (comes with an enhanced salary package).
- Attractive Earning Potential: Competitive base salary paired with generous quarterly sales commission.
- Work-Life Balance: Regular office hours (Monday to Friday, 9:00 AM – 6:00 PM) with weekends and public holidays off.
- Regional Market Exposure: Gain valuable experience dealing with high-value international clients in the Singapore financial sector.
- Fast-Track Career Growth: Structured career pathways with fast turnaround interview processes (1 physical interview round).
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