OT&P Healthcare Hiring! Full Time Customer Service Officer (Hotline) in Hong Kong - Ricebowl

Job Specification:

• Responsible for appointment bookings and patient registration
• Handle patient enquiries in a professional manner via phone calls, emails
• Cooperate with other team members to solve customer requests and problems efficiently
• Maintain a high level of customer satisfaction
• Follow up and liaise with relevant parties
• Other ad-hoc projects as assigned

Job Requirements:

• At least with two years’ customer service experience
• Trilingual - Very good level of spoken and written English, Mandarin and Cantonese
• Excellent communication and interpersonal skills
• Detailed minded and a Team player
• Immediate available will be an advantage

We Offer:

• Competitive salary and benefit package
• Vibrant and multicultural working environment
• Comprehensive on-job training

Please apply in confidence with full resume, expected salary and availability to the Human Resources Department, OT&P by emailing us via projob @ otandp. com or by clicking “Apply Now” button.

The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

Job Types: Full-time, Permanent

Benefits:

• Dental insurance
• Employee discount
• Maternity leave
• Medical Insurance
• Opportunities for promotion
• Parental leave
• Professional development

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Cantonese (Preferred)
• Mandarin (Preferred)

Work Location: In person