- Yishun North Region (Singapore) Singapore
W.H. BRENNAN & COMPANY (PRIVATE) LIMITED Hiring! Full Time Credit Control Assistant (3 months contract) in North Region (Singapore), Earn up to SGD 4,000 - Ricebowl
Credit Control Assistant (3 months contract)
W.H. BRENNAN & COMPANY (PRIVATE) LIMITED
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Job Description
Responsibilities
Duties and responsibilities
Ensure Statements of accounts are accurate before sending to customers on a monthly basis at minimum
Carry out credit check activity according to Survitec Credit process, recording outcomes accurately and in a timely manner
Manages and resolves customer disputes to ensure invoices are paid on time and in full
Locates and monitors overdue accounts, using Excel or any efficient tools and methods
Persuades and follow up with customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed
Records information about financial status of customers and status of collection efforts
Sorts and files correspondence and perform miscellaneous clerical duties, such as answering correspondence, writing reports and maintaining system data
Locates and notifies customers of delinquent accounts by mail or telephone, as per specified process identifying the reason(s) for any overdue payment and to review / confirm the terms of sales, credit or service agreements
Identifies and answers customer questions regarding problems with their accounts and advise customers of necessary actions and strategies for debt repayment
Manages own workload ensuring all performance measures and SLAs are met
Skills
Holds self and others accountable to meet commitments
Effective communication with customers and internal stakeholders to ensure actions are completed to secure collection.
Plan and prioritise work to meet commitments aligned with the Overdue KPI.
Experience and qualification
Educated to university degree level, or vocational equivalent
2 years of relevant experience
Survitec is a global leader in Survival Technology, trusted to protect lives for over 168 years. Operating in more than 2,000 ports across 96 countries, we are the world’s largest manufacturer and supplier of liferafts, Marine Evacuation Systems (MES) and offshore rental PPE.
Our 2,000 global colleagues are driven by our purpose — “We Exist to Protect Lives” — designing and delivering innovative survival, fire and safety solutions that perform when lives depend on them.
Ensure Statements of accounts are accurate before sending to customers on a monthly basis at minimum
Carry out credit check activity according to Survitec Credit process, recording outcomes accurately and in a timely manner
Manages and resolves customer disputes to ensure invoices are paid on time and in full
Locates and monitors overdue accounts, using Excel or any efficient tools and methods
Persuades and follow up with customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed
Records information about financial status of customers and status of collection efforts
Sorts and files correspondence and perform miscellaneous clerical duties, such as answering correspondence, writing reports and maintaining system data
Locates and notifies customers of delinquent accounts by mail or telephone, as per specified process identifying the reason(s) for any overdue payment and to review / confirm the terms of sales, credit or service agreements
Identifies and answers customer questions regarding problems with their accounts and advise customers of necessary actions and strategies for debt repayment
Manages own workload ensuring all performance measures and SLAs are met
Skills
Holds self and others accountable to meet commitments
Effective communication with customers and internal stakeholders to ensure actions are completed to secure collection.
Plan and prioritise work to meet commitments aligned with the Overdue KPI.
Experience and qualification
Educated to university degree level, or vocational equivalent
2 years of relevant experience
Survitec is a global leader in Survival Technology, trusted to protect lives for over 168 years. Operating in more than 2,000 ports across 96 countries, we are the world’s largest manufacturer and supplier of liferafts, Marine Evacuation Systems (MES) and offshore rental PPE.
Our 2,000 global colleagues are driven by our purpose — “We Exist to Protect Lives” — designing and delivering innovative survival, fire and safety solutions that perform when lives depend on them.
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