1. Secretariat Management
- Serve as the overall lead and head of the PSS Secretariat, responsible for the day-to-day and long-term operational effectiveness of the office
- Set the direction and priorities of the Secretariat in alignment with PSS Council's strategic goals
- Act as the first point of accountability for all Secretariat matters — operational, financial, people and administrative
- Ensure the Secretariat operates as a high-functioning, professional and service-oriented team at all times
- Represent the Secretariat in all internal and external matters, ensuring timely and appropriate reporting of all relevant issues to the PSS Council
- Strategically review and approve process improvement initiatives across administrative and financial functions
- Ensure business continuity planning for the Secretariat
- Propose and enforce PSS policies and Secretariat SOPs, subject to Council approval
- Conduct periodic policy reviews and recommend updates to Council
2. Oversight of Society’s workplans
- Support event chairs in monitoring event budgets, themes and key partnerships for all programmes and activities
- Drive and support annual workplans for events and training activities, ensuring alignment with PSS Council's strategic priorities and financial targets
- Monitor workplan progress and milestones, providing regular updates to the PSS Council and making timely adjustments where necessary
- Support the Training Academy Chair in the development, delivery and sustainability of all training programmes, courses and workshops organised by PSS
- Monitor training programme feedback and evaluation scores to ensure programmes maintain quality, relevance and value for PSS members
3. Financial Leadership & Revenue Sustainability
- Support the tracking of the Society's annual budget; monitor expenditure and report on budget variances to the PSS Council
- Accountable for driving and sustaining annual revenue in alignment with PSS expenditure
- Leverage on PSS’s strategic priorities to seek sponsorship short and long term
- Present financial performance reports to the PSS Council
4. Stakeholder & Relationship Management
- Serve as a key point of contact for external stakeholders and partners, working collaboratively with Council members where relevant
- Build and maintain institutional partnerships relevant to PSS's mission
- Represent the PSS Secretariat at relevant external meetings and collaborations, as assigned by the PSS Council
5. Secretariat Leadership
- Directly supervise and manage the Assistant Manager and all Secretariat support staff
- Conduct performance appraisals and set KPIs for team members in consultation with the relevant Council member
- Propose training and development plans for all Secretariat staff, subject to Council member endorsement
6. Digital Strategy & Membership Growth
- Propose and prioritise digital investment decisions for Council's approval, in consultation with the Honorary Treasurer
- Drive membership growth initiatives and oversee CRM strategy
- Strategically direct the development and improvement of the PSS website, LMS and membership systems