Asia Payroll Hub Hiring! Full Time Payroll in-country Expert (SAAS Services) in - Ricebowl

Company Description Asia Payroll Hub supports businesses by providing specialized payroll and HR outsourcing services that help streamline operations and maximize efficiency. By managing complex, country-specific payroll requirements, the company enables clients to reduce costs and stay compliant with evolving regulations. Its solutions allow organizations to focus on core business activities while benefiting from expert guidance, scalability, and strong data security. Asia Payroll Hub helps clients adapt to changing workforce needs, mitigate risks associated with in-house payroll management, and maintain a competitive edge in dynamic markets.
Role Description The Payroll In-country Expert (Client Services) is a full-time remote role responsible for delivering accurate, compliant, and timely payroll services for clients within a specific country or region. This role involves managing end-to-end payroll processing, including data validation, calculation of pay elements, statutory deductions, and final approvals. The expert will act as a primary contact for client inquiries, resolve payroll-related issues, and provide guidance on local regulations and best practices. Daily activities include coordinating with internal teams, maintaining up-to-date documentation, monitoring legislative changes, and supporting continuous process improvements to enhance client experience.
Qualifications

• Strong client-facing skills, including Client Services and Customer Service, with a focus on building trust and long-term relationships.
• Excellent Communication abilities, both written and verbal, to explain payroll concepts clearly and manage stakeholder expectations.
• Proven experience ensuring Customer Satisfaction through responsive support, issue resolution, and proactive service delivery.
• Solid understanding of Finance principles related to payroll, taxation, and statutory reporting within the relevant country.
• Hands-on experience with payroll systems and HRIS platforms, and strong proficiency in Excel or similar tools.
• Knowledge of local labor laws, social security, and payroll compliance requirements in the assigned country.
• Strong attention to detail, analytical thinking, and ability to work independently in a remote environment.
• Bachelor’s degree in Finance, Accounting, HR, Business, or a related field, or equivalent practical experience.
• Prior experience in multi-country or in-country payroll outsourcing or shared services environments is an advantage.