Client Overview
Our client is a leading multinational organization undergoing a global payroll transformation programme across 11 countries and multiple business units. The organization is focused on enhancing payroll operations, integrating HR systems, and ensuring consistent, accurate, and efficient payroll delivery across its international operations.
Job Overview
The Payroll Implementation Manager will oversee the day-to-day execution of a global payroll transformation programme, coordinating country implementations, cross-functional teams, and external implementation partners.
The role will drive implementation planning, system integration, testing, payroll parallel runs, cutover, go-live readiness, and post-implementation stabilization. Working closely with the Global Payroll Project Manager and technical leads, the successful candidate will ensure milestones are achieved, risks are managed, and deliverables are completed within agreed timelines.
Location: Ara Damansara, Selangor, Malaysia
Responsibilities
- Implementation Planning: Develop and maintain detailed implementation plans, track milestones, manage dependencies, and coordinate activities across countries and workstreams.
- Country Implementation: Coordinate country kick-offs, discovery sessions, requirements gathering, blueprint workshops, and implementation readiness activities.
- System Integration and Data Readiness: Oversee coordination of payroll configuration, Workday integration, data preparation, migration readiness, and issue resolution.
- Testing and Parallel Runs: Manage System Integration Testing (SIT), User Acceptance Testing (UAT), payroll parallel runs, defect tracking, reconciliation, and sign-off activities.
- Cutover and Go-Live: Develop cutover plans, coordinate readiness assessments and rehearsals, support go-live execution, and oversee hypercare and stabilization activities.
- Vendor Management: Coordinate implementation partners and payroll service providers, monitor deliverables, and address delivery issues to ensure quality and timely execution.
- Stakeholder Engagement: Collaborate with HR, Payroll, Finance, IT, country teams, and external vendors to drive alignment and resolve cross-functional challenges.
- Project Governance and Reporting: Maintain implementation plans, risk and issue logs, action trackers, decision records, and consolidated progress reports for project governance.
- Risk and Issue Management: Identify delivery risks, assess their impact, develop mitigation and recovery plans, and escalate significant concerns to the appropriate project leadership.
- Business Readiness: Ensure country teams are prepared for implementation, operational handover, and transition to business-as-usual support.
Requirements
- Bachelor's degree in Business Administration, Human Resources, Information Technology, Project Management, or a related discipline.
- At least five years of relevant experience in payroll, HR technology, or enterprise systems implementation.
- Proven experience managing at least two full-cycle payroll, SAP, Workday, or HR transformation implementations.
- Experience managing multi-country or regional implementations involving multiple business units and stakeholders.
- Strong understanding of the end-to-end payroll implementation lifecycle, including discovery, blueprint, configuration, data migration, testing, parallel runs, cutover, go-live, and stabilisation.
- Hands-on experience coordinating SIT, UAT, payroll parallel runs, and implementation readiness activities.
- Good working knowledge of SAP Payroll, Workday integrations, and third-party payroll service models.
- Strong project planning, scheduling, risk management, problem-solving, and implementation coordination skills.
- Proven ability to manage implementation partners, vendors, and cross-functional teams.
- Excellent stakeholder management, communication, facilitation, and negotiation skills.
- Ability to manage multiple workstreams, competing priorities, and tight deadlines in a complex programme environment.
- Proficiency in Microsoft Project, Microsoft Planner, or similar project management tools is an advantage.
- PMP, PRINCE2, Agile, or other relevant project management certifications are an advantage.
- Experience in payroll transformation within a large multinational organisation is highly desirable.
Interested candidates are encouraged to apply and be part of a significant global payroll transformation initiative.