- Singapore
Working Location
Job Description
Responsibilities
Job Purpose
The candidate will support Client Advisors in managing client relationships by delivering a superior client experience - through understanding, anticipating, and accurately executing client transactions. They will provide exceptional organizational support to Client Advisors and senior leadership, while excelling in daily responsibilities in alignment with Lighthouse Canton (LC)’s Vision and Mission.
Individual Contributor or People Manager
Individual Contributor.
Key Responsibilities
(A) Client Relationship Management
Support the team of Client Advisors and ARM Team Lead in developing, managing, and retaining existing HNW & UHNW client relationships by delivering exceptional wealth management services as part of Lighthouse Canton’s client experience journey.
(B) Investment and Financial Planning
Collaborate closely with the Investment Portfolio Management team to provide customized and comprehensive investment solutions and financial planning portfolios for HNW & UHNW clients.
(C) Client Servicing and Account Management
Respond promptly to all client queries and instructions; monitor transactions and activities in client accounts to ensure timely and accurate resolutions.
(D) Cross-Departmental Collaboration
Work with other departments to ensure a seamless and efficient client resolution experience.
(E) Firm Representation and Values
Uphold the firm’s values, reputation, and standing when representing Lighthouse Canton in external forums.
(F) Regulatory Compliance and Policy Adherence
Ensure that all activities are conducted within the regulatory framework and adhere to the company's internal policies and procedures.
(G) Partnership Coordination
Coordinate with business partners to understand how their services integrate with Lighthouse Canton’s overall practices and objectives.
Key Requirements
Qualifications
Domain Skills
Soft Skills
Important Information
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