SRG Asia Pacific Hiring! Full Time Sales Consultant (B2B) in Federal Territory - Ricebowl

Company Description SRG Asia Pacific Sdn Bhd is a pioneer business process outsourcing (BPO) provider in Malaysia and part of the Usaha Tegas Group, a leading regional conglomerate. Headquartered in Kuala Lumpur, the company is an MSC-status organization recognized by MDEC as a leading service provider within the Global Business Services cluster. SRG Asia Pacific supports local, regional, and international clients through affiliated delivery centers in Dalian and Manila and a strong presence in the Philippines. The organization combines multi-lingual talent across major ASEAN languages with advanced omni-channel technology platforms to deliver high-quality customer and business services. Its culture is built on core values of putting people first, being customer-led, and performance-driven to consistently serve reputable brands across diverse industries.

Role Description This is a full-time, on-site Sales Consultant (B2B) role based in Kuala Lumpur City. The Sales Consultant will identify, prospect, and engage potential business clients, build and maintain strong relationships, and present SRG Asia Pacific’s BPO and customer experience solutions to meet client needs. Responsibilities include conducting sales meetings and presentations, preparing proposals and quotations, managing a sales pipeline, and following up to close new business. The role also involves collaborating with internal operations and account management teams to ensure smooth onboarding, accurate scoping of solutions, and ongoing client satisfaction. The Sales Consultant will monitor market trends, contribute to sales strategies, and achieve assigned revenue and performance targets while maintaining accurate sales reports and documentation.

Qualifications

• Strong B2B sales, account management, and business development skills, with experience in solution selling or consultative sales.
• Excellent communication, presentation, and negotiation abilities, including the capacity to engage stakeholders at multiple levels.
• Solid relationship-building, customer service, and stakeholder management skills to sustain long-term client partnerships.
• Analytical and problem-solving skills to understand client needs, develop tailored proposals, and respond to objections effectively.
• Good organizational and time management skills, with the ability to manage pipelines, prioritize opportunities, and meet deadlines.
• Proficiency with CRM tools and MS Office (Word, Excel, PowerPoint) and comfort working with sales reporting and data.
• Relevant experience in BPO, contact center, or technology-enabled services is an advantage; knowledge of regional markets is beneficial.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred; equivalent work experience also considered.
• Ability to work on-site in Kuala Lumpur City, collaborate across diverse teams, and demonstrate a people-first, performance-driven mindset.