- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Manage and support enterprise applications across development, testing and production environments, ensuring system reliability, security and performance.
Troubleshoot complex application issues, conduct root cause analysis and resolve production incidents.
Maintain and enhance applications built using C#, .NET, PowerShell or Python.
Develop, troubleshoot and optimise SQL queries, stored procedures and database integrations using Microsoft SQL Server.
Support application interfaces and integrations involving REST/SOAP APIs, SFTP and other enterprise systems.
Manage application upgrades, patching, deployments, configuration changes and disaster recovery processes.
Support applications hosted on Microsoft Azure and on-premises infrastructure, including databases, servers and network connectivity.
Drive application modernisation through DevOps, CI/CD, version control and deployment automation.
Participate in system implementation, migration and enhancement projects, from technical design through testing and deployment.
Collaborate with infrastructure, cybersecurity and external technical teams to resolve issues and deliver system improvements.
Identify opportunities to improve application performance, automate processes and introduce emerging technologies, including AI-enabled solutions.
Bachelor's degree in Computer Science, Software Engineering, Information Technology or a related discipline.
Minimum 6 years of experience in enterprise application support, application engineering or systems integration.
Hands-on experience supporting applications built using C# and .NET.
Proficiency in Microsoft SQL Server and T-SQL, including querying, debugging and performance troubleshooting.
Working knowledge of PowerShell or Python for scripting and automation.
Experience with REST APIs, system integrations and data interfaces.
Familiarity with Microsoft Azure, cloud-hosted applications and on-premises infrastructure.
Good understanding of Windows Servers, networking, DNS, firewalls, databases and application connectivity.
Experience in application troubleshooting, incident management, change management and production support.
Exposure to DevOps practices, CI/CD pipelines, Git and application deployment processes.
Experience delivering application upgrades, system enhancements or technical implementation projects.
Experience with Azure App Services, Azure SQL or related Azure services.
Knowledge of SOAP APIs, SFTP and enterprise integration technologies.
Experience in database performance tuning and optimisation.
Familiarity with Infrastructure as Code (IaC), automated testing and application monitoring tools.
Exposure to AI-driven automation or Generative AI applications.
Relevant certifications in Microsoft Azure, ITIL, PMP or PRINCE2.
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