MIS IT Infrastructure Manager
Key Responsibilities
- Systems Administration & Management: Oversee and maintain end-user devices and server environments across global offices, spanning Windows, macOS, and Linux platforms; standardize provisioning, configuration, routine maintenance, and lifecycle refresh processes.
- IT Automation & Scripting: Hands-on development of scripts (e.g., Bash, Python, PowerShell) to automate administrative tasks, routine health checks, log aggregation, software deployments, and system orchestration.
- Network Infrastructure Management: Architect and monitor enterprise network infrastructure (LAN/WAN/VPN/SD-WAN and cloud connectivity) for branch offices worldwide, ensuring high availability, security, and low latency.
- Resource Integration & Hybrid Optimisation: Plan and execute IT infrastructure integration (file systems, identity providers, servers); establish seamless interoperability across heterogeneous Windows, macOS, and Linux environments (e.g., AD/LDAP, MDM, SSO, file sharing).
- Cloud & Collaboration Ecosystems: Manage and federate Microsoft 365, Google Workspace, and core cloud environments (Azure / AWS / GCP); implement unified identity and access management (IAM) and zero-trust policies.
- Global IT Integration: Spearhead multinational subsidiary IT integration projects; establish baseline global IT governance policies compliant with regional regulations and corporate standards.
- Information Security & Endpoint Protection: Implement multi-platform endpoint security policies (RBAC, automated patch management, EDR, and DLP) to detect and mitigate unauthorised access or data leakage.
- Risk Control & Compliance: Enforce security benchmarks aligned with international standards (e.g., ISO 27001, GDPR); coordinate vulnerability assessments, penetration testing, backup/DR drills, and staff security awareness programs.
Qualifications
Education: Bachelor’s degree or above in Computer Science, Information Management, or related technical discipline.
Experience:
- Minimum 8 years of IT/MIS infrastructure experience, including at least 3 years in a technical leadership or managerial capacity.
- Proven track record in multinational infrastructure integration and large-scale project execution.
- Hands-on administration experience in mixed Windows, macOS, and Linux enterprise environments.
Technical Skills:
- Linux Proficiency: Deep understanding of Linux distributions (Ubuntu/Debian, RHEL/CentOS), including package management, service configuration, permission models, performance tuning, and troubleshooting.
- Automation & Scripting: Strong hands-on scripting capability in Bash, Python, and/or PowerShell to build operational tooling and automated workflows from scratch.
- Infrastructure & Security: Solid command of enterprise networking (LAN/WAN/VPN), cloud infrastructure, directory services (AD/LDAP/SAML), firewalls, EDR/DLP, and vulnerability remediation.
Certifications (Preferred):
Linux: RHCSA / RHCE / LPIC / CompTIA Linux+.
- Cloud & Systems: Microsoft Certified (Azure Administrator/Architect, M365 Enterprise Administrator), AWS Certified SysOps/Solutions Architect, Apple Certified Support Professional (ACSP).
- Security & Leadership: CISSP / CCNP / PMP.
- Personal Attributes: Strong hands-on troubleshooting mindset, strategic architecture vision, clear communication skills, and high resilience under pressure.
主要職責
- 電腦與伺服器系統管理:統籌管理各分公司終端設備與伺服器環境(涵蓋 Windows、macOS 及 Linux 系統);制定標準化採購、安裝配置、定期維護及汰換流程,確保系統穩定與效率。
- IT 自動化與腳本開發:具備動手寫 Script 的能力,透過腳本(如 Bash、Python、PowerShell)推動系統維運、自動化部署、批次處理、日誌分析及日常例行性工作自動化。
- 網路基礎架構管理:規劃與監控各分公司網路架構(LAN/WAN/VPN/雲端服務);確保全球多據點連線的高可用性、負載平衡與資訊安全。
- 資源整合與跨平台優化:整合內部與雲端 IT 資源(伺服器、檔案系統、郵件、雲端平台);實施 Windows、macOS 與 Linux 混合環境的統一身分驗證與管理解決方案(如 Active Directory/LDAP、MDM、SSO、跨平台檔案共享)。
- 雲端與混合架構管理:管理並整合 Microsoft 365、Google Workspace 及主要雲端基礎設施(AWS / Azure / GCP);落實跨平台帳號權限、協作工具及檔案存取防護。
- 跨國 IT 系統整合:主導跨國分公司與子公司 IT 系統整合專案;制定並推行符合在地法規與總部規範的全球 IT 治理政策。
- 資訊安全與端點防護:制定跨平台(Windows/Mac/Linux)端點安全政策,落實帳號權限控制、弱點補丁自動化更新、防毒與 EDR/DLP 機制,防止機密資訊外洩。
- 風險控管與合規性:落實 IT 資安標準與稽核機制以符合國際規範(如 ISO 27001、GDPR);定期執行弱點掃描、滲透測試、災難復原演練及資安教育訓練。
任職資格
學歷:資訊管理、資訊工程、電腦科學或相關科系,大學以上學歷。
經驗:
- 8 年以上 IT/MIS 相關工作經驗,其中至少 3 年團隊管理經驗。
- 具跨國 IT 架構規劃、系統整合與跨專案推動之實戰經驗。
- 具備管理 Windows、macOS 及 Linux 混合環境 的實務經驗。
專業技能:
- Linux 運維能力:熟悉 Linux 發行版(如 Ubuntu、Debian、RHEL/CentOS)之安裝、設定、效能調校、權限管理與故障排查。
- 自動化腳本能力:精通至少一種以上腳本語言(Bash、Python、PowerShell 等),具備從零撰寫自動化維運腳本與工具串接能力。
- 網路與基礎架構:熟悉 LAN/WAN/VPN/SD-WAN 網路架構、雲端服務管理、LDAP/AD 整合與容器化工具概念。
- 資安防護:熟悉端點安全(EDR)、防火牆、DLP、身分存取管理(IAM)及合規性稽核流程。
證照(加分項目):
- Linux 相關證照:RHCSA / RHCE / LPIC-1/2 / CompTIA Linux+。
- 雲端與系統證照:Microsoft Certified (Azure / M365 Expert)、AWS Certified SysOps/Solutions Architect、Apple Certified Support Professional (ACSP)。
- 資安與管理證照:CISSP / CISM / CCNP / PMP。
- 個人特質:具備動手解決問題(Hands-on)的精神、強大技術領導力、系統性思維與優異的跨部門抗壓溝通能力。