Export Sales Team Leader
Location: Selangor, Malaysia
Department: Export Sales / Logistics
Employment Type: Permanent, Full-Time
Key Requirements — Please Read First
- Diploma or above in Business, Logistics, Supply Chain, International Trade or a related discipline. Candidates with relevant experience are welcome.
- Experience in export sales, export operations, international business or supply chain coordination, preferably within the home appliance or consumer products industry.
- Good understanding of export order fulfilment, shipment management, Letters of Credit (LC), trade documentation and Incoterms.
- Experience managing distributors, developing export markets and supporting regional business operations is an advantage.
- Strong communication skills in English, with good stakeholder management and negotiation abilities.
- Proficient in Microsoft Office, particularly Excel, PowerPoint, Word and Outlook.
About the Role
An established international company in the home appliance and consumer products industry is seeking an Export Sales Team Leader to drive business growth across assigned export markets while overseeing export order fulfilment and regional business support.
This role combines commercial development, distributor management, export logistics coordination and cross-functional stakeholder management. The successful candidate will play an important role in expanding market share, strengthening distributor relationships and ensuring smooth end-to-end export operations.
Key Responsibilities
1. Business Development & Market Expansion
- Identify and develop new distributors, customers and export markets to drive revenue and market share growth.
- Strengthen distributor relationships and improve channel performance and market penetration.
- Develop market-specific sales, branding and promotional strategies with distributors.
- Monitor sales performance, market trends and competitor activities to identify business opportunities.
- Manage product portfolios, pricing, inventory and promotional activities to improve profitability.
- Lead annual business planning, sales forecasting, budgeting and performance reviews.
- Support distributor development through regular business reviews and sales improvement initiatives.
2. Export Operations & Order Fulfilment
- Oversee the end-to-end export order process, from order receipt and processing through shipment execution and closure.
- Coordinate with customers, sales teams, factories, warehouses, demand planning and freight forwarders to ensure timely delivery.
- Prepare and manage export documentation, including shipping documents, Certificates of Origin (COO), insurance applications and Letters of Credit (LC).
- Monitor production schedules, vessel arrangements and shipment milestones.
- Ensure compliance with export regulations, Incoterms, payment requirements and internal procedures.
- Coordinate freight quotations and logistics arrangements to ensure cost-effective shipments.
- Resolve order, documentation and shipment issues while maintaining customer satisfaction.
3. Regional Business Support
- Coordinate with regional subsidiaries and internal departments, including Sales, Finance, Accounting, Marketing, SCM, Service and Technical teams.
- Facilitate issue resolution, resource coordination and faster decision-making across regional operations.
- Support subsidiaries in addressing operational challenges, customer requirements and changing market conditions.
Ideal Candidate
- Commercially minded with strong business development and operational coordination capabilities.
- Organised, analytical and comfortable managing multiple markets, priorities and stakeholders.
- Strong problem-solving and communication skills.
- Proactive, adaptable and results-oriented, with the ability to perform under pressure.
- Able to build effective relationships with distributors, customers and internal stakeholders.
What This Opportunity Offers
- An opportunity to take on a regional-facing role combining export sales growth, international trade operations and cross-functional business management within an established international business.