Your Job
As a Field Applications Engineer, you will serve as the primary technical interface between customers, Sales, and Engineering. You will drive customer success through technical leadership, solution development, and early-stage design engagement. Leveraging your application expertise, you will help secure design wins, resolve complex technical challenges, influence new product development, and accelerate business growth within the semiconductor test and burn-in markets.
Our Team
You will be part of the Sales organisation and report to the Senior FAE Manager. You will work closely with Sales, Customer Service, Engineering, Quality Assurance, and Product Line Management teams, while engaging directly with customers, distributors, and semiconductor equipment vendors to deliver effective technical solutions and support customer success.
What You Will Do
- Partner with Sales teams during customer visits to identify customer needs and understand technical and application requirements.
- Qualify and communicate new product and business opportunities to the appropriate internal stakeholders.
- Collaborate with Engineering to develop optimal technical solutions and secure customer design wins.
- Conduct design reviews with customers and internal engineering teams, providing technical feedback on product designs, drawings, specifications, and application requirements.
- Promote adherence to corporate standards, engineering best practices, and cost-efficient technical solutions.
- Drive business growth across assigned product segments and strategic customer accounts.
- Monitor and communicate emerging technology trends, competitive activities, and customer technology roadmaps.
- Develop product specifications, application notes, and technical marketing materials to support customers and commercial teams.
- Maintain accurate customer and application records for use by global Field Applications Engineering teams and cross-functional departments.
- Provide technical support for field issues, including product troubleshooting and repair activities.
- Deliver product training and technical guidance to customers, Sales teams, distributors, and other internal stakeholders.
- Use manual and electric hand tools, microscopes, and other laboratory equipment to perform product assembly, inspection, troubleshooting, and repair activities.
- Perform precision mechanical tasks, including spring probe replacement, with a high level of attention to detail.
- Ensure compliance with all Smiths Interconnect Environment, Health and Safety programmes, policies, procedures, and training requirements.
Who You Are (Basic Qualifications)
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related discipline, with at least five years of relevant professional experience; an equivalent combination of education and relevant industry experience will also be considered.
- Experience working directly with customers to resolve complex technical and application-related challenges.
- Strong project management and organisational skills, with the ability to manage multiple priorities and meet deadlines while working independently.
- Strong written and verbal communication skills, including the ability to deliver presentations and engage, influence, and collaborate with internal and external stakeholders.
- Proficiency in SolidWorks for 3D modelling, design reviews, tolerance analysis, and the interpretation of engineering drawings and simulation reports.
- Ability to handle confidential customer information and sensitive business data with professionalism and sound business judgement.
- Willingness to travel on short notice to provide urgent field support, with expected travel of less than 10%.
What Will Put You Ahead
- Experience within the semiconductor industry, particularly in semiconductor test, burn-in, or related applications.
- Strong knowledge of semiconductor industry trends, products, applications, and market dynamics.
- Familiarity with Automated Test Equipment testers, System-Level Test handlers, probers, conversion kits, or related semiconductor equipment.
- Demonstrated ability to drive change, innovation, and continuous improvement initiatives.
- Understanding of the commercial environment, with the ability to align technical decisions and actions with organisational goals and business objectives.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
With a strong legacy of engineering excellence, Smiths Interconnect, a Molex company, is part of Molex’s Aerospace & Defense Solutions Division and represents the Signal Technologies business unit. Smiths Interconnect delivers mission‑critical connectivity solutions—including ruggedized connectors, cable assemblies, Fiber & RF, and high‑reliability technologies—designed to perform in the most demanding environments. From aerospace and defense to space, medical, and industrial applications, our innovative products enable reliability where it matters most. Join a passionate, global team helping shape the future of high‑reliability interconnect solutions.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.