- Jalan 13 Cheras Selangor Malaysia 43200

Working Location
Job Description
Requirements
Job Requirements
Minimum SPM, Diploma or equivalent qualification.
Experience in manpower supply, foreign worker management, logistics or operations is an advantage.
Possess a valid driving licence and be willing to travel frequently to factories, hostels and client sites.
Able to communicate in Bahasa Malaysia and basic English; additional languages are an advantage.
Good coordination, problem-solving and interpersonal skills.
Responsible, disciplined, proactive and able to work independently.
Willing to handle urgent operational matters and work outside normal office hours when reasonably required, subject to company policy and applicable employment laws.
Working Conditions
Primarily office-based with frequent outdoor and site visits.
May require travel between client factories, workers’ hostels and other assigned locations.
Any after-hours, on-call, rest-day or public-holiday duties shall be arranged according to operational requirements and applicable employment laws.
Responsibilities
1. Foreign Worker Operations Management
Coordinate the daily operations of foreign workers assigned to client companies.
Arrange worker deployment, transfer, placement and reporting to client factories.
Monitor workers’ attendance, work assignments, welfare and general conduct.
Handle workers’ complaints, workplace issues and operational matters.
Liaise with clients regarding manpower requirements, worker replacements and operational updates.
2. Workers’ Hostel Management
Conduct regular inspections of workers’ hostels to ensure cleanliness, safety and proper living conditions.
Monitor workers’ accommodation arrangements, occupancy and hostel maintenance.
Coordinate hostel cleaning, repairs, utilities and other maintenance matters.
Ensure workers comply with hostel rules and company policies.
Assist in resolving accommodation disputes and welfare-related issues.
3. Transportation and Site Coordination
Arrange transportation for foreign workers to and from client factories, hostels, clinics, government offices and other designated locations.
Drive company vehicles when required and ensure vehicles are maintained in good working condition.
Coordinate workers’ arrival, departure, medical appointments and other operational movements.
Manage vehicle schedules, fuel expenses, tolls, parking and related records.
4. Client and Factory Site Visits
Conduct regular visits to client factories and workers’ accommodation.
Coordinate with clients, factory supervisors and site personnel on manpower-related matters.
Investigate and follow up on workers’ absenteeism, disciplinary issues and workplace complaints.
Provide operational updates and promptly report problems to management.
5. Emergency and Incident Handling
Respond to urgent operational matters involving workers, including accidents, illness, disputes and missing workers.
Coordinate transportation to clinics or hospitals when necessary.
Assist management in handling emergency situations outside normal working hours, according to the company’s on-call arrangements.
Prepare incident reports and follow up on corrective actions.
6. Documentation and Reporting
Maintain accurate records of worker deployment, attendance, transfers, hostel occupancy and transportation.
Prepare daily operational reports and updates for management.
Assist with documentation for worker medical appointments, work permits and other administrative arrangements.
Ensure operational records are properly maintained and updated.
7. Compliance and Worker Welfare
Assist in ensuring that worker accommodation, transportation and operational arrangements comply with applicable Malaysian laws and company policies.
Monitor workers’ welfare and report potential safety or compliance issues to management.
Cooperate with relevant departments on worker documentation, insurance, medical matters and other employment-related requirements.
8. Other Duties
Assist the management team with daily operational tasks and special assignments.
Perform other reasonable duties related to manpower operations as assigned by management.
Benefits
BANDAR TUN HUSSIEN ONN
1.8 km
SRI RAYA
1.8 km
BATU 11 CHERAS
2.0 km
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