jobs in RECRUIT EXPRESS PTE LTD

RECRUIT EXPRESS PTE LTD Hiring! Full Time *Fast Hire* Corporate Customer Support Executive | Central - #HJZ in Central Region (Singapore), Earn up to SGD 2,500 - Ricebowl

*Fast Hire* Corporate Customer Support Executive | Central - #HJZ

RECRUIT EXPRESS PTE LTD

Central Region (Singapore)

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Working Location

  • 391A ORCHARD ROAD Central Region (Singapore) Singapore

Job Description

Responsibilities

Looking to kickstart your career journey in a corporate environment? Join our corporate client support team and gain valuable experience in sales support, customer service, and account coordination! 

Key Responsibilities

  • Build strong relationships with end users and internal stakeholders to deliver excellent customer service.

  • Attend to daily enquiries regarding handset pricing, billing, and handset familiarisation.

  • Identify customer challenges and recommend suitable solutions.

  • Manage onsite mobile handset inventory and update stock records.

  • Prepare monthly sales reports and participate in weekly sales meetings.

  • Coordinate with our Indoor Sales Support, 4C, and Customer Service Operations to support sales activities.

  • Manage customer emails, portal updates, and system tickets, including tracking, follow-up, and closure.

  • Maintain ticket data in Excel and prepare weekly activity updates using PowerPoint.

  • Support onsite network troubleshooting and antenna installation coordination when required.

  • Create invoices and upload purchase orders through Taulia for payment processing.

  • Upload end-user contact details to the customer’s Yammer portal.

Requirements

  • Minimum Diploma in Business Administration, Sales, Marketing, or a related discipline.

  • Proficient in Microsoft Excel, particularly PivotTables and VLOOKUP.

  • Strong organisational skills and attention to detail.

  • Able to manage multiple tasks, follow up on outstanding issues, and work with different stakeholders.

All interested candidates are invited to email your resume in MS Word format to:

*************


Jenny Ng Zhern Ing

Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

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