THE SUPREME HR ADVISORY PTE. LTD. Hiring! Full Time 7506 - Restaurant Operations General Manager in Central Region (Singapore), Earn up to SGD 6,000 - Ricebowl

Restaurant Operations General Manager – Starting March Next Year

Working Days: Tuesday to Sunday
Working Hours: 44 hours per week, split shift (10am – 11pm, with a break from 3pm – 5pm)
No OT, 2 off day per week
Salary: $ 6,000
Working Location: New Bahru
 

Requirements 

• Minimum 5 years of experience in hospitality, restaurant operations, or luxury food and beverage management
• With at least 2 – 3 years in a senior management role.
• Previous experience in a five-star hotel, luxury hospitality group or reputable fine-dining restaurant is strongly preferred.
• Strong understanding of luxury service standards, guest relations, VIP management and service recovery.
• Experience managing business lunches, corporate dining, private events, or high-value clientele is highly desirable.
• Excellent knowledge of wine, food-and-wine pairing and premium beverage service.
• Strong commercial understanding of restaurant financials, budgeting, labour management and cost control.
• Availability to work evenings, weekends and public holidays as required.
   

Responsibilities

1. Hospitality & Guest Experience

• Deliver personalised, five-star hospitality and premium fine-dining service.
• Oversee the guest journey, reservations, VIP arrangements, guest feedback and service recovery.
• Build relationships with regular and corporate guests.

2. Business Lunch & Corporate Dining Development

• Drive business lunch, dinner reservations, corporate bookings and repeat business.
• Develop corporate partnerships, private dining packages and special dining experiences.
• Collaborate with management and the kitchen team to enhance dining offerings.
   

3. Restaurant Operations & Service Standards

• Oversee daily operations, service quality, restaurant readiness and guest flow.
• Establish and maintain SOPs, service standards, cleanliness and operational controls.
• Ensure smooth coordination between front-of-house and kitchen teams, and compliance with company policies and Singapore regulations.

4. Team Leadership & Talent Development

• Recruit, train, lead and develop the front-of-house team.
• Manage staff scheduling, manpower planning, performance reviews and service training.
• Conduct briefings and maintain high standards of professionalism and teamwork.
   

5. Food, Wine & Beverage Excellence

• Ensure staff have strong knowledge of Italian cuisine, menus, ingredients, allergens, wines and beverages.
• Oversee wine service, food pairing, menu recommendations and beverage sales.
• Maintain excellent dining and service standards.
   

6. Financial Performance & Commercial Management

• Monitor sales, revenue, occupancy, average spending, labour costs and profitability.
• Prepare budgets, forecasts and performance reports.
• Control food costs, inventory, purchasing and wastage, and implement strategies to achieve business targets.
   

7. Brand Positioning, Marketing & Business Development

• Support marketing, corporate partnerships, private events and brand development.
• Monitor guest feedback, online reviews and market trends.
• Maintain operational, financial, staffing and compliance records and report performance and improvement plans to Group Management.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279