VStars Business (Singapore) Pte Ltd Hiring! Full Time Software Support Engineer in - Ricebowl

Job Purpose

The Software Support Engineer is responsible for providing software support for a state-of-the-art web-based Enterprise Report Distribution software. Maintains productive communication with clients.

Responsibilities

• Serve as a main point of contact for customers;
• Provide entry to mid-level support of state-of-the-art web-based Enterprise Report Distribution software to its customers (will require both the ability to communicate well with the users and the ability to perform entry level code writing);
• Escalate and replicate complex issues to the software development team;
• Train users on functionality of software;
• Assist with testing and releasing new software and deployments;
• Create and maintain custom programming scripts in Visual Basic, Javascript;

Skills

• Software Development, Computer Science or related degrees;
• Excellent written and oral communication skills;
• Excellent customer service skills;
• Ability to multi-task;
• Good organizational skills;
• Good judgment/decision making skills;
• Ability to work alone and with minimal supervision as well as with a team;
• Ability to learn and expand knowledge in several languages, including javascript, C#, Visual Basic;
• A Desire to learn new software languages and learn about the development cycle;

How to Apply

Please email your CV to ************* with subject: Software Support Engineer.