- Hong Kong Hong Kong
Hongkong Land Hiring! Full Time Lead Manager, Group Operations Excellence in Hong Kong - Ricebowl
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Job Description
Responsibilities
General Information
Publish Date
2026-10-30
Location
Hong Kong
Responsibilities
- Establish and continuously enhance a Group-wide operational performance framework, including standardised KPIs, dashboards, governance forums, review rhythms, and escalation protocols.
- Lead structured performance reviews with Portfolio Chief Executives and leadership teams, identifying performance gaps, underlying causes, and improvement priorities through data-driven analysis and constructive challenge.
- Partner with portfolio and corporate function leaders to define improvement initiatives, clarify accountability, and monitor execution against agreed actions, milestones, and outcomes.
- Evolve the performance framework to support the Group’s transition towards a platform-ready and investor-ready operating model, incorporating investment vehicle returns, asset management performance, and investor-grade reporting.
- Consolidate complex performance information into clear and actionable insights for the Chief Operations Officer, Management Committee, and Leadership Team, highlighting emerging risks, systemic themes, and areas requiring Group-level intervention.
- Promote operational excellence across the Group by benchmarking performance, sharing best practices, strengthening performance management capabilities, and fostering a culture of accountability and continuous improvement.
Requirements
- Degree in Business, Finance, Real Estate, or a related discipline; an MBA or equivalent advanced qualification would be an advantage.
- At least 15 years of relevant experience in operational performance, business analytics, management consulting, or a related area, preferably within the real estate industry.
- Strong expertise in operational performance frameworks, KPI development, dashboard design, performance diagnostics, and governance disciplines.
- Experience working across geographies, portfolios, and asset classes, with an understanding of how performance measures should reflect different market contexts and stages of maturity.
- Strong analytical and commercial acumen, with the ability to translate complex performance data into clear insights and recommendations for senior executives.
- Demonstrated leadership, facilitation, and influencing skills, with the confidence to constructively challenge senior stakeholders, build trusted partnerships, and drive structured follow-through without direct operational authority.
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