Eon Auto Mart Hiring! Full Time Sales Consultant in Pulau Pinang - Ricebowl

Company Description Eon Auto Mart Sdn Bhd is an established automotive company based in Malaysia, serving a diverse customer base with a focus on quality vehicles and reliable services. The company operates in a dynamic, fast-paced market, offering opportunities for sales professionals to grow their careers in the automotive industry. Team members collaborate to deliver a positive customer experience, from initial inquiries through post-purchase support. Eon Auto Mart values professionalism, integrity, and customer-focused service, creating a supportive environment for continuous learning and performance improvement.

Role Description The Sales Consultant is a full-time, hybrid role based in Bayan Lepas, with the flexibility to perform some responsibilities from home. This role is responsible for engaging prospective customers, understanding their needs, and recommending suitable vehicles and services to support their purchasing decisions. Day-to-day tasks include conducting consultations, managing leads, preparing quotations, coordinating test drives, and following up to ensure customer satisfaction and repeat business. The Sales Consultant will maintain accurate sales records, collaborate with the customer service and finance teams, and support promotional activities and events. The role also involves staying informed about product features, pricing, and market trends to provide knowledgeable guidance to customers.

Qualifications

• Strong Sales Consulting and Consulting skills to identify customer needs and propose appropriate solutions.
• Customer Satisfaction and Customer Service skills to build trust, maintain relationships, and ensure a positive buying experience.
• Effective Communication skills, both verbal and written, to present product information clearly and confidently.
• Proven ability to meet or exceed sales targets, with good negotiation and closing skills.
• Comfort using basic digital tools and CRM systems to manage leads and customer data.
• Ability to work in a hybrid environment, managing time and tasks independently while collaborating with on-site teams.
• Previous experience in automotive sales or retail sales is an advantage but not mandatory.
• Minimum of a high school diploma; further education in business, marketing, or related fields is beneficial.
• Willingness to work some evenings or weekends based on customer needs and showroom hours.