SRG Asia Pacific Hiring! Full Time Sales Consultant (B2B) in Federal Territory - Ricebowl

Company Description SRG Asia Pacific Sdn Bhd is a pioneer Business Process Outsourcing (BPO) service provider in Malaysia and part of the Usaha Tegas Group, a leading regional conglomerate. Headquartered in Kuala Lumpur, the company operates affiliated delivery centers in Dalian and Manila and serves global clients across North America, Europe, and Asia Pacific. Recognized with MSC status and by MDEC as a leading provider within the Global Business Services cluster, SRG Asia Pacific leverages advanced omni-channel technology platforms to support local, regional, and international clients. The organization is known for its multilingual talent base, particularly in major ASEAN languages, and its strong focus on people, customers, and performance. These values have enabled SRG Asia Pacific to successfully support reputable brands across diverse industries.

Role Description The Sales Consultant (B2B) is a full-time, on-site role based in Kuala Lumpur. This role focuses on developing and managing business relationships with corporate clients, identifying new sales opportunities, and driving revenue growth within the B2B segment. Daily responsibilities include prospecting and qualifying leads, presenting tailored solutions, preparing proposals, and negotiating commercial terms. The Sales Consultant works closely with internal teams to ensure accurate scoping, smooth handover, and ongoing client satisfaction. The role also involves tracking sales performance, maintaining up-to-date records in CRM systems, and providing market insights to support business strategy.

Qualifications

• Proven B2B sales experience, ideally within BPO, contact center, technology, or related service industries.
• Strong relationship-building, client management, and stakeholder engagement skills.
• Solid communication, presentation, and negotiation abilities, with proficiency in English; additional ASEAN languages are an advantage.
• Ability to conduct market research, identify prospects, and develop strategic account plans.
• Comfort with CRM tools, MS Office applications, and basic sales reporting and forecasting.
• Results-oriented mindset with the ability to meet or exceed sales targets and work under time pressure.
• Collaborative approach, with the capability to work closely with operations, solutions, and marketing teams.
• Diploma or degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Previous experience in regional or multinational environments and exposure to omni-channel customer engagement solutions is beneficial.