CTC DEVELOPMENT MALAYSIA SDN BHD Hiring! Full Time Executive - Senior Executive - Sales (Property Development) in Johor, Earn up to MYR 6,000 - Ricebowl

1. Sales Leadership & Team Management

• Lead, motivate, coach, and supervise the Sales Executives to achieve individual and team sales targets.
• Develop and implement sales strategies to maximize property sales and revenue.
• Monitor daily sales activities and ensure sales targets are consistently achieved.
• Conduct regular sales meetings, performance reviews, and coaching sessions.
• Train new sales staff on products, sales techniques, financing, and company procedures.
• Allocate sales leads fairly and monitor follow-up activities.
• Foster a high-performance, customer-focused sales culture.
• Prepare staff duty rosters for sales galleries and property launches.
• Monitor attendance, discipline, and productivity of the sales team.
• Recommend incentives, recognition, and performance improvement plans.

2. Sales Operations

• Manage daily operations of the sales gallery and show units.
• Ensure all sales enquiries are responded to promptly and professionally.
• Monitor lead conversion rates and sales pipeline.
• Ensure accurate and timely preparation of booking forms and sales documentation.
• Review sales booking status and monitor cancellations.
• Coordinate unit reservations and inventory availability.
• Monitor unit release strategies in collaboration with management.
• Ensure all sales documentation is complete before submission.
• Maintain accurate customer records in the CRM system.

3. Customer Relationship Management

• Build and maintain strong relationships with prospective purchasers, existing customers, bankers, lawyers, and property agents.
• Handle customer complaints and resolve issues promptly.
• Provide professional advice on property products, financing options, legal documentation, and the purchase process.
• Ensure high customer satisfaction throughout the sales journey.
• Follow up with purchasers until the Sale and Purchase Agreement (SPA) is executed.
• Maintain long-term relationships to encourage referrals and repeat purchases.

4. Marketing & Business Development

• Support the planning and execution of property launches, roadshows, exhibitions, and marketing campaigns.
• Collaborate with the Marketing team to generate quality sales leads.
• Identify new business opportunities and market trends.
• Monitor competitors' pricing, promotions, and product offerings.
• Build relationships with real estate agents and strategic partners.
• Participate in networking events to increase market presence.

5. Sales Administration

• Prepare weekly and monthly sales reports.
• Monitor sales performance against targets and KPIs.
• Prepare sales forecasts and pipeline reports.
• Track booking conversions, cancellations, and sales achievements.
• Ensure compliance with company sales procedures and documentation.
• Maintain proper filing of customer records and agreements.

6. Compliance

• Ensure all sales activities comply with the Housing Development (Control and Licensing) Act, company policies, and relevant regulations.
• Ensure proper handling of purchaser information in accordance with the Personal Data Protection Act (PDPA).
• Ensure all promotional materials and sales practices comply with regulatory requirements.
• Support internal and external audits relating to sales documentation.

Pay: RM4,004.00 - RM6,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person