- Singapore
Singlife Hiring! Full Time SVP, Portfolio Management in - Ricebowl
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Job Description
Responsibilities
Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers coantrol over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Key Appointments
Lead the Product Owner team across consumer digital platforms and managing multi-million dollar portfolio — setting portfolio strategy and governance while staying close enough to the work to unblock delivery. We're looking for someone who can operate at both the strategic and hands-on level: comfortable setting OKRs and presenting to senior leadership, but equally comfortable jumping into requirements sessions and technical walkthroughs with engineering when initiatives need it.
Responsibilities
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Key Appointments
Lead the Product Owner team across consumer digital platforms and managing multi-million dollar portfolio — setting portfolio strategy and governance while staying close enough to the work to unblock delivery. We're looking for someone who can operate at both the strategic and hands-on level: comfortable setting OKRs and presenting to senior leadership, but equally comfortable jumping into requirements sessions and technical walkthroughs with engineering when initiatives need it.
Responsibilities
- Define and drive portfolio-level product vision, strategy, and roadmap, setting OKRs and governance frameworks that align execution across squads with enterprise strategy. Present the plans and updates to senior leadership where necessary.
- Strategic business-technology partner
- Lead and develop a team of Product Owners, ensuring backlogs across the portfolio are prioritized in line with business needs and portfolio priorities.
- Work closely with engineering leads and delivery team to manage delivery timelines for complex, cross-squad initiatives, resolving blockers and ensuring on-time, successful outcomes.
- Partner with cross-functional teams — Engineering, UX/UI, Operations, Marketing, and Business stakeholders — to translate business requirements into portfolio-level product decisions.
- Review business processes across the portfolio and identify opportunities to streamline or unify overlapping customer journeys.
- Lead strategic and AI-driven initiatives — leading requirements gathering, user stories, and technical walkthroughs with engineering (e.g. customer chatbot, claims fraud detection, market comparison tools).
- Own vendor evaluation and RFP processes for key platform renewals (e.g. CMS) — applying structured, multi-criteria scorecards and presenting recommendations to senior leadership for sign-off.
- Monitor key success metrics (NPS, engagement, conversion) via tools such as Qualtrics and Adobe Analytics, driving continuous improvement through data-informed decisions and retrospectives.
- Ensure compliance with all applicable laws and regulations relating to the above functional activities.
- 8-10+ years working experience in a Financial Services/Insurance industry, including prior experience as a Product Owner or Platform Owner.
- Proven track record of leading a team and delivering complex digital products or platforms at scale.
- Strong experience managing stakeholders at senior/executive levels across Distribution, Marketing, Operations, and Engineering.
- Experience with Agile Delivery and Product Management
- Experience owning vendor evaluation / RFP processes for enterprise platforms.
- Strong analytical and conceptual thinking skills, with the ability to balance portfolio-level strategy with hands-on delivery when needed.
- Self-motivated, flexible to change, and resilient in a fast-paced environment.
- Solution mindset, detail-oriented, with a willingness to learn and continuously improve ways of working.
- Experience with Martech is preferred.
- Academic: Bachelor's/Master's degree in Business, Digital, or a related field.
- Agile knowledge or certifications (e.g. PSPO, PSM) preferred.
- Experience with Project Management/collaboration tools (e.g. Figma, Confluence, JIRA).
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