AlwaysHired Pte. Ltd. Hiring! Full Time Air Freight Officer (Import - Export) in - Ricebowl

Air Import Officer (Jurong East)

Responsibilities:

• Coordinate and manage end-to-end air freight import operations, ensuring timely receipt, handling, and delivery of cargo.
• Liaise closely with airlines, customers, ground handlers, customs brokers, and internal stakeholders to ensure smooth cargo movement.
• Prepare, process, and verify air waybills (AWB), customs clearance documentation, billing, and invoices.
• Monitor and track shipments, providing regular updates to customers and internal teams.
• Handle operational exceptions such as shipment delays, damages, discrepancies, and claims, ensuring prompt resolution.
• Ensure compliance with air cargo regulations, company SOPs, and industry standards.
• Work collaboratively with sales, customer service, and warehouse teams to support service excellence.
• Maintain accurate operational records, including shipment details, cargo manifests, and billing information.
• Ensure accurate and timely billing in accordance with agreed rates and services rendered.
• Stay updated on industry trends, regulatory changes, and operational best practices, and proactively share insights with the team.

Air Export Officer (Changi)

Responsibilities:

• Act as the main coordinator between clients and internal departments for daily operations.
• Handle airline bookings and ensure compliance with procedures.
• Follow up on daily shipment orders and prepare full sets of export documents.
• Manage customer inquiries, quotations, and agent correspondence while offering effective solutions.
• Send Pre-Alert notifications to destination offices/agents.
• Print HAWB, manifest, and MAWB for airline processing.
• Process billing for local deliveries and verify vendor invoices.
• Issue invoices to customers and agents.
• Check job costing for all handled shipments to ensure profitability.
• Scan and archive documents in Kendox Archive.

Requirements:

• Minimum 3 years of experience in air freight operations.
• 2 position available for Air Import and Air Export.
• Familiarity with air cargo documentation, customs procedures, and billing processes.
• Strong coordination and communication skills.
• Detail-oriented, able to manage multiple shipments and deadlines.
• Proficient in MS Office; experience with freight forwarding systems is an advantage.

Interested candidates please apply online or send your latest CV to *************

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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