- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
About DACHIN
About The Role
We are looking for a proactive and results-driven Business Development Executive to support our business expansion in the Malaysian market. In this role, you will be responsible for identifying and developing new customers, building strong relationships with retailers and distributors, securing new sales opportunities, and driving repeat orders. You will also manage product placement, monitor customer needs, coordinate order fulfillment, and ensure timely payment follow-up.
Key Responsibilites
***Initial performance priorities***
Effective customer development, first orders from new accounts, product placement, replenishment and repeat orders, and payment collection.
1. Develop new customers
Identify and visit target retailers, buyers, store owners and distributors. Introduce products, establish relationships and continuously develop new accounts and sales outlets.
2. Secure first orders and product listings
Follow the company’s sales approach to present products, recommend suitable items, arrange samples, prepare quotations and follow up. Coordinate supplier registration, orders and product listings to achieve first orders and initial product placement.
3. Follow company pricing and sales policies
Conduct business within approved prices, discounts, promotions, payment terms and trading conditions. Escalate special customer requests and proceed according to internal approvals.
4. Drive replenishment, repeat orders and wider distribution
Visit customers and outlets regularly to understand sales performance and stock levels. Follow up on displays, promotions and replenishment, encourage repeat purchases, and expand the product range and outlet coverage within each account.
5. Coordinate delivery and payment follow-up
Work with warehouse, supply chain and finance teams to follow up on orders, deliveries, account reconciliation and payments. Coordinate timely resolution of customer issues.
6. Maintain customer records and share market feedback
Keep customer visits, quotations, orders and next steps up to date. Share competitor activity, pricing and customer feedback to improve sales execution and follow-up.
Profile Requirements
1. At least 1 year of relevant offline sales or channel sales experience, with strong understanding the Malaysian market. Experience in kitchenware, housewares, department store channels, home appliances or distribution is preferred.
2. Practical experience visiting or working with third-party retailers, buyers, store owners or distributors. Existing customer relationships or relevant territory experience are an advantage.
3. Willingness to make regular field visits, approach new customers proactively and maintain timely, consistent follow-up.
4. Clear communication, strong execution and a willingness to learn and follow the company’s sales approach, pricing policies and working procedures. Reliable and accountable for assigned work.
5. English and Bahasa Malaysia sufficient for day-to-day customer communication. Mandarin is an advantage. Basic proficiency in office software, quotation preparation and customer tracking is required.
6. Reliable transport arrangements for regular customer visits and willingness to travel when needed.
Why Join DACHIN?
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