CXICON SDN BHD Hiring! Social Media Account Exec in Selangor, Earn up to MYR 5,000 - Ricebowl

We are looking for a sharp, creative, and client focused Social Media Account Executive to join our team. This role requires someone who can manage client relationships professionally, understand social media direction, plan effective content, coordinate with internal teams, and manage each client page with purpose, consistency, and quality.

The ideal candidate must be alert, organised, creative, and able to work well with both clients and team members - A Strong Team Player. You should have strong communication skills, a strong sense of design, and the ability to contribute ideas that improve the client’s digital presence.

Key Responsibilities

• Manage and maintain strong communication with clients, ensuring updates, feedback, requirements, and expectations are clearly understood and followed through.
• Work closely with internal team members including designers, content creators, videographers, editors, and management to ensure smooth project execution.
• Plan, propose, and execute social media content that suits each client’s brand, target audience, business goals, and social media page direction.
• Develop content calendars, exceptional campaign ideas, captions, posting schedules, monthly decks, and creative proposals for client approval.
• Generate fresh, practical, and relevant ideas to improve engagement, page growth, brand visibility, and overall content performance.
• Have a good eye for design, layout, visual direction, branding consistency, and overall content quality before submission or posting.
• Monitor client pages, social trends, competitor activity, audience behavior, and campaign performance to suggest improvements.
• Experience and a deep understanding of managing social media ads, including Meta Ads, TikTok Ads, and other relevant platforms as needed.
• Have a good basic understanding of Google Ads, and SEO is a plus, including campaign objectives, keywords, targeting, budgeting, and performance monitoring.
• Assist in setting up, monitoring, and reporting on paid advertising campaigns.
• Coordinate, execute and support content creation sessions, photo shoots, video shoots, client events, launches, roadshows, and on-the-ground activations with the team
• Be available to support events or content coverage when required, including weekends such as Saturdays.
• Ensure deadlines are met and client deliverables are completed with proper attention to detail.
• Prepare reports, updates, and performance summaries for clients and internal review.
• Handle feedback professionally and manage revisions clearly and efficiently.
• Stay up to date on social media trends, content formats, platform changes, digital advertising updates, and creative best practices.

Working Expectations

This is an exciting role; we have fun and hustle at the same time! This role may require attendance and support for client events, content creation, launches, and on-the-ground activations outside standard working hours, including Saturdays or weekends when necessary.

The company may provide replacement off days and incentive benefits at its discretion, depending on the nature of the work, project requirements, and management approval.

Who We Are Looking For

We are looking for someone who can not only manage accounts but also think strategically, suggest improvements, and contribute. This person should be responsible, sharp, creative, and proactive, with the ability to understand what works best for a client’s page and deliver better value through content, communication, and execution.

Incentives and Perks

At CXICON, we believe that good work, commitment, and team contribution should be recognised. As we continue to grow, we want our people to grow with us.

Depending on performance, company direction, and management discretion, team members may be entitled to:

• Performance-based incentives (based on the discretion of the company)
• Project completion incentives
• Event or weekend support incentives
• Replacement off days for approved weekend or extended work support
• Growth opportunities within the company
• Exposure to real client projects across different industries
• Hands on experience in social media, digital marketing, content, events, advertising, and client servicing
• Opportunity to work closely with business owners, decision makers, and corporate clients
• A flexible and entrepreneurial working environment
• Learning opportunities across creative, strategy, ads, operations, and client management
• A culture that encourages independence, ownership, and responsibility
• Recognition for team members who show initiative, consistency, and strong contribution

Minimum Requirements – Social Media Account Executive

• Education: Minimum Bachelor's Degree or Diploma in Mass Communication, Marketing, Digital Marketing, Advertising, Business, Public Relations, Media Studies, or a related field.
• Working Experience: Minimum 1–3 years of relevant experience in social media management, digital marketing, content planning, account management, or client servicing. Agency experience is an added advantage.
• Language Proficiency: Good command of both English and Bahasa Malaysia, written and spoken. Proficiency in Mandarin and/or Cantonese will be an added advantage.
• Communication Skills: Strong interpersonal and communication skills, with the confidence to engage professionally with clients, colleagues, and external partners.
• Social Media Knowledge: Good understanding of Facebook, Instagram, TikTok, LinkedIn, and current social media trends, content formats, and best practices.
• Digital Advertising: Working knowledge of Meta Ads Manager and Google Ads, including campaign setup, audience targeting, budgeting, monitoring, and performance reporting.
• Creative & Design Sense: A good eye for visual presentation, branding, content quality, and creative direction. Familiarity with Canva, Adobe Creative Suite, or similar tools is an advantage.
• Planning & Execution: Ability to manage content calendars, coordinate creative deliverables, meet deadlines, and oversee social media campaigns from planning through execution.
• Independence & Accountability: Comfortable taking ownership of assigned responsibilities, managing priorities, and contributing ideas while working collaboratively with the team.
• Adaptability & Teamwork: Proactive, detail-oriented, resourceful, and comfortable working in a dynamic, entrepreneurial agency environment.
• Event Participation: Willingness to participate in content shoots, client events, brand activations, and occasional weekend assignments, including Saturdays, when required.

We also welcome interns for this position to build on the success and hands-on experience gained. One who demonstrates strong potential, dedication, creativity, a positive attitude, and a genuine passion for social media and digital marketing.

Pay: RM2,800.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Flexible schedule
• Opportunities for promotion
• Professional development
• Work from home

Work Location: In person