Tech Mahindra ICT Services Hiring! Full Time Project Manager - Mandarin Speaker in Selangor, Earn up to MYR 15,000 - Ricebowl

Role: Project Manager – Mandarin Speaking

Location: Bangsar, KL.

Qualifications

• Must have at least 5 years of project management experience.

• Lesser experience will be considered as Project Manager.

• Must have experience in managing and communicating at senior and executive levels.

• Must have managed 3 actual projects in one or more of the following solutions: Network Systems Integration; Cloud Solutions; Unified Communication & Collaboration (UC&C); Contact Center solutions, IoT solutions.

• Must be fluent in Mandarin and English (verbal and written).

• Ability to engage and partner with customer and internal staff as required.

• Ability to work in a virtual matrix team environment.

• Ability to identify problems and work to resolution as required.

• Good understanding of the telecoms and IT industries.

• Integrating project work with Knowledge Management concepts and principles.

Education and Experience Requirements

• Degree in business, science (or other relevant area), or equivalent relevant experience.

• Project Management Certification ie PMI PMP/ACP or PRINCE2 Practitioner.

• Minimum of 5 years project management experience in the telecom and/or IT industry managing external customer-facing projects.

• Working in an international environment.

Key Responsibilities

Project Integration Management

• Develop the Project Charter ensuring sponsors buy in and sign off.

• Ensure a project plan is prepared and maintained.

• Direct and manage project execution.

• Monitor and control project work.

• Manage all change requests and integrate approved ones into the project plan.

• Finalize all activities to formerly close the project or phase.

Project Scope Management

• Delivering the agreed outcomes required from the project.

• Conduct stakeholder analysis, define and manage customer expectations both stated and unstated.

• Liaise with the business units for project input and regularly report to the sponsor.

• Clarify details of contract and manage contract variations.

• Manage any changes to scope using an appropriate change process.

• Seek and manage opportunities to upsell.

• Ensure acceptance of project deliverables by stakeholder/customer/sponsor.

Project Time Management

• Achieve customer deadlines.

• Use a formal process to estimate times for all activities, sequence them and then prepare the schedule.

• Control performance to meet the deliverables according to the schedule.

Project Cost Management

• Plan, allocate and manage budgets using appropriate company tools.

• Anticipate and give forewarning of any deviations from budget.

• Control the budget within the limits of the project tolerances approved by the project sponsor.

• Seek approval from the sponsor for any anticipated expenditure above the project budget.

Project Quality Management

• Establish and plan quality requirements with customers and manage project to ensure compliance.

• Employ effective corrective action techniques where required.

• Use project health checks, reviews, audits and customer satisfaction surveys as a way of objectively monitoring project performance and quality.

Project Human Resources Management

• Actively promote team effectiveness, morale, motivation and productivity.

• Ensure the team buys in to the goals of the project and they are willing to extend themselves to meet the objectives.

• Support competence development of team and of other staff (if applicable).

• Manage the interface between internal resources and the customer.

• Provide feedback to line managers of team member performance.

Project Communications Management

• Actively manage stakeholders utilising appropriate techniques.

• Implement a project communication strategy to inform all stakeholders and provide regular reports.

• Provide market information as to future business opportunities (if applicable).

• Implements knowledge management initiatives supporting project communications.

Project Risk Management

• Implement an effective risk management process for the project ensuring the team are fully engaged.

• Mitigate, deflect or avoid risk threats whilst seeking to maximise risk opportunities.

Project Procurement Management

• Generate procurement planning documentation for the project.

• Work within the procurement management processes defined for standard ordering and subcontracting.

• Manage third party suppliers as appropriate.

• Annual Leave
• EPF
• SOCSO
• Training Provided
• Medical Insurance
• Allowance Provided
• Performance Bonus
• Work from Home
• 5 Working Days
• Medical and Hospitalisation Leave
• EIS