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Job Summary

In this dynamic role within our emerging digital banking venture, you will serve as a Partnership Manager. Your mission is to shape robust partnership management practices. You will dedicate a significant portion of your time overseeing partnership management, maintaining a holistic perspective on all projects.

Job Responsibilities

Procurement Management & Committee Submissions:

• RFP/RFQ Leadership: End-to-end project management of Tech RFPs/RFQs, defining evaluation criteria, vendor negotiations, and ROI modeling.
• Paper Authorship & Defense: Author and defend formal papers before PROC-C, MANCO, and BOD for high-value tech purchases.

Contract Lifecycle, Legal & Shariah Compliance:

• Renewal Governance: Proactive 60–90 day tracking register to prevent lapsed contracts.
• Compliance Orchestration: Direct contracts through Legal Review and secure Shariah Governance approval prior to execution.

Tech Invoicing & Financial Control:

• Financial Approval: Financial sign-off on incoming Tech invoices against approved POs, contracts, and Delegation of Authority (DOA) limits.
• Dispute Resolution: Resolve billing discrepancies, payment blockages, and scope changes.

Performance Metrics and Risk Mitigation

• Establish and monitor performance metrics and KPIs for partners, emphasizing flexibility for a rapidly evolving digital landscape.
• Assess and manage risks associated with partners.
• Provide regular updates on partner performance.

Strategic Growth and Innovation

• Drive strategic initiatives to expand the bank’s partnership ecosystem and identify new growth opportunities.
• Foster innovation by integrating partner capabilities with internal product development to enhance customer experience.
• Lead cross-functional collaboration to streamline partner onboarding and lifecycle management processes.

Job Requirements

• Bachelor’s degree in relevant field
• Strategic thinker in the context of digital banking
• Collaborative team player
• Proactive problem solver with a focus on compliance
• Demonstrate resilience in managing work with ambiguity
• Adaptability to the dynamic nature of digital banking
• Independent and the ability to thrive in ambiguous situations
• Passion for driving excellence in digital banking services and project management
• Ability to grasp and communicate complex technical concepts and willing to learn new technologies
• Good project and time management skills to see through implementation of projects and plans
• Excellent communication, presentation, and stakeholder management skills
• Excellent negotiation and decision-making skills
• Relevant experience in partnership management