KKV Operation Management Hiring! Full Time Retail Department Leader (Retail Supervisor) (KKV Paradigm Mall Johor Bahru) in Johor, Earn up to MYR 4,800 - Ricebowl

*Job title will be subject to your working experiences.

Job Description

Department Leader's Job responsibilities:

Sales Management:

• Follow up the sales turnover indicators set by the store manager,
• Manage staff duty rooster and performance tracking.
• Analyze sales data and plan a strategic improvement plan and pay attention to market trends of competitive products.

Operation Management

• Supervise outlet staff to execute front store and storeroom management according to standards.
• Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.

Product Management

• Responsible for daily inventory management and product expiry date management
• Manage product loss according to company standards.
• Analyse product category performance to plan improvement plan and increase sales performance.

Merchandising /Product Display Management

• Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system.
• Follow VCM diagram to inspect and enhance store display.

Training Management

• Responsible for conducting service training for the outlet staff
• Manage customer service feedback and provide service guidance to the staffs.
• Ensure standardized process of the store operations.

Financial Management

• Manage daily cash safety, conduct internal self-examination in the store.
• Ensure store financial compliance.

Employee Management

• Assist in recruitment of outlet staffs.
• Onboarding new outlet staffs
• Provide training to new outlet staffs.
• Manage team members well.

Department Assistant 's Job responsibilities:

Sales Management:

• Understand sales targets, share information and lead store assistant to achieve monthly sales targets.

Store Management

• Handle daily process of opening and closing stores
• Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information

Product Management

• Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.

Service Management

• Ensure store customer services satisfaction, cashiering/check-out counter service.
• Handle customer complaint

Merchandising /Product Display Management

• Familiar with merchandising display standards and perform display adjustment

Operation Management

• Anti-theft strategy
• Ensure daily cash and small notes.
• Ensure accuracy of invoices/receipt & cashiering

Requirements

• Degree and above are preferred/ 2-3 years and above of experiences in retail store management are preferred.
• Familiar with the operations of the retail store, merchandising, manpower management and store management.
• Familiar with office software and strong in analytic skill
• Good in communication and coordination, have team spirit and strong in execution ability.
• Flexible to follow company’s outlet and regional deployment.
• Recognize company’s corporate culture and values.
• Proficient in English/Mandarin communication will be added advantage

Job Type: Full-time

Pay: RM3,500.00 - RM4,800.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• How long is your notice period?
• What is your expected salary?

Experience:

• Retail management: 2 years (Preferred)

Work Location: In person